South Valley Children's Dentistry & Orthodontics

Excellent place! They always make my kids and I feel comfortable while being there! We are extremely happy to be patients here! The only reason it's not getting 5 stars and the only downside is I am always unable to get someone on the phone when I need help! I've called several days in a row to try and get my kiddo scheduled for his follow up after his dental surgery and there is no answer! Otherwise we love it!

Despite the dread I face when having to go to the dentist, it is a much better experience coming here than anywhere else. Everyone, including the receptionists and orthodontists are extremely caring and do take pride in their work. It is extremely clean and comfy. Everyone is also quite open to you, even explaining things like the x-rays they just took if you ask. The only reason I don't wish to hand out a 5 star review is because of the confusing mess that has been booking appointments post pandemic, especially for brace tightening. However, I don't hold it against the business too much, the past few years have been crazy for everybody.

For 4 months I tried to schedule an appointment for my son and every time they cancelled on me. Two days before the appointment they would call me to tell me that I needed to reschedule because the doctor would not be in. There is no direct line to reach the office the phone number found online sends you to a third party answering service so there was no way to get in contact with someone who actually works there to fix this issue. I am completely disappointed with this place since we had a pretty good first experience. We never heard back from a manager like we were told we would. I am never going back there again and you shouldn’t either. Would give 0 stars if I could.

Great experience!! My son was nervous but the staff made him feel confident that he would be just fine!! They let him know what was going on the whole time and let him pick movie he wanted to watch during his visit.

This place is absolutely TERRIBLE! They never answer the phone. I have to call a sister location to get a hold of this location. My daughter has braces and is supposed to be adjusted every 6 weeks. We are now behind two adjustments because they are putting her 3+ months out for scheduling. I would strongly recommend looking for another orthodontist/dentist. It’s wonderful how they post the same generic response to everyone and then tell you to call their office that NEVER answers the phone!!!!

After months of trying to get in, leaving messages with no call back or the mailbox being full, I finally got an appointment with the help of the Office Manager after going on the website and constantly clicking on the chat function over and over asking for someone to call me. Went in to find out that the plan they had for my daughter was not sufficient. She’s been wearing her braces for almost 2 years. We have to start the process all over again. The pictures they took, the whole plan, everything was done incorrectly. This was done by the Dr who left in August, who has yet to be replaced. I was told she needs another 10 months. I’m so mad I’m seeing red. I’m currently in thought of what what my next steps are going to be. How does a so called professional allow this to happen.

My Daughter had always received prompt, friendly and thorough service. Cleanings, fillings and set up her wisdom teeth extractions. Step by step guidelines for on the way to get her dental braces.

This place seemed to be a little busy. The doctor did not acknowledge my son who was sitting on my lap but she acknowledged my husband thinking he was the patient. He is grown. Didn’t try to be personable or make any connections with me or my son. Did not give me much information on my child's teeth or what to do to help. She put fluoride on his teeth and said to have a good day.

My daughter had a 7:30 appt. At 7:45am all patients were informed that the Dr is running late “stuck in traffic”, he won’t arrive until 8:30am. The clinic had to call him to see where he was at 7:40am. 8:30am rolled around and he’s still not there. We left at 9am and he was still MIA. He had several patients waiting since 7:30am. Ridiculous!

Best place to take your kids. They're very kind and welcoming. Myself and my 2 kids love going here