Southern New Hampshire Medical Center: Emergency Room

Worst hospital experience I've ever had. Sat in the hallway for 20 hours and never received an actual room. My injuries were not physical, but mental health related. If someone came in missing an arm I would hope they go before me but that being said I was billed the same as everyone else and should've at least received a room. The head nurse in the ER at the time was so rude but not only that violated my human rights in denying me contact with my emergency contacts. If I am ever in need of emergency care in Nashua, I will suffer and go another 25 minutes to parkland medical center in Derry where they treat you like a human regardless of the severity of your case.
1 7 years ago (17-04-2018)

Most nurses and doctors from the tachycardia unit are heinous people for not just drs or nurses but as human beings. They tell my brother they can no longer do anything for treatment that is not working anyways and recommend transferring him to CMC for surgery. The CMC doctor rejected the surgery yet the medical centers care is not working.. so We talked about Boston and when that was brought up they proceeded to tell me to call. I called Boston and they were confused as to why I was calling and not the doctors since they can only do a dr to dr transfer. To the point where someone admitted in your hospital wants go ama on your hospital and go to a different one is a joke! Your doctors are pretend doctors. It is absolutely crazy you do not do ultrasounds of the heart on weekends. I’m positive people have died because of the carelessness of these doctors. If someone has died specifically in the tachycardia unit of this hospital SUE!!! I’m telling you it was malpractice and most of these doctors only care about their paychecks and nothing more. The doctor who told me to call for a transfer was a heavy set dark skinned DOCTOR from the tachycardia unit. She should absolutely be discharged for being so rude and careless. She doesn’t deserve the title of a doctor and no other doctor had stepped up and done the right thing.
1 7 years ago (17-05-2018)

Do you have a negative option??? Worst patient care ever! Been in the ER since 3PM yesterday, with my daughter. I’ve also been left to sit in a chair since that time. It’s now 2:00am- staff too busy talking about what they wear for pajamas, while I’m sitting in my “comfy” wooden chair, to even notice the discomfort level on my face. Thx Souhern NH Medical Center for reminding me of everything that healthcare is not supposed to be!!!! This place is awful. I work in medicine myself and this place is everything that is wrong with healthcare. I heard more patient information in the last 12 hours, than I care too in a lifetime, including patients names, addresses, dob’s, medications, addictions and more! Get some glass around the nurses stations here before someone reports a HIPPA Violation. Seriously! At the very least, close the patient doors, when your asking personal information, so that not all patients are hearing every little detail about incoming patients and their medical information. Also- I’ve spent an hour trying to log into my online billing account and #1, I continue to enter the “CLEARLY TYPED ACCOUNT NUMBER” that’s on my bill, and your system can’t recognize it? I then went onto your home page, to send a note to your admin., to notify your marketing team, that the “online bill pay log in”, does not work and I’m now I’m being asked for a security code? What security code?! At no point was a “security code provided.” Geez, such a waste of time. The option to make a patient payments online, should work flawlessly, given the amount of patients that prefer to use today’s technology in order to take care of these types of bills. More than one person has dropped the ball at this hospital. Yikes.
1 7 years ago (17-04-2018)

The emergency room staff are just terrible including the doctor. Such bad attitudes, doctor seemed very judgemental and was very condescending. Never touched drugs in my life, nor do I drink yet they made me feel like I was a junkie. Was there for chest pains and thankfully I am alright but will follow up with my doctor. Please skip this hospital and save yourself the trouble.
1 7 years ago (03-02-2018)

The ER staff was very professional and their friendliness was helpful in my recovery. Thank you
5 7 years ago (15-02-2018)