Spaces NoMa

Zero stars. Signed up for the "virtual office" before taking a dive into a higher-cost level of membership. We've given this place the benefit of the doubt for quite a number of months now. Next to zero customer service. We are paying for at least someone to be at the front desk. Often we get there like today to pick up our mail or packages and there is NO ONE at the front desk. I call the parent company Regus -- and can't get a human being there either. Just tried at 4 p.m. today, on a Wednesday, and the message says "our offices are closed". Unbelievable. Steer clear of this place.

Extremely challenging trying to communicate with management. Was supposed to be able to access my space on 8/1 and had to email and ask for instructions on how "move-in" works. Didn't get a reply for 9 days. Still no access. Update: they are happy to get in touch if they think you owe money but don't expect much beyond that. Watch out for hidden fees. Better yet, find a WeWork.

Dishonest and incompetent - watch your credit card. They charge your card for "monthly coffee service" you don't request; advance deposits and retainers you are not informed with when you sign; 45 days in advance for next month bill, day office booking you cancel within the canceling windows ... etc. They don't have contact number for billing wonder why!!, only "noreply" emails with made up invoices... watch you CC with these crocks!!! To add insult to injury; they have no reception, people keep leaving, no customer service, no parking, and no cell coverage in that concrete box!!

I would have given zero if possible. Spaces is one of the worst companies to deal with. There is no customer service, only automated emails. Deceitful practices of billing, hiding fees... There is not a single phone number to call for support. Not going to renew.

While this is a neat space, I've had a really hard time working with the management. I was told when I toured that phone lines and conference rooms are included in rent, only to come to find out that they charge for any phone calls made OUTSIDE of DC and you do, in fact, have to pay for conference rooms. Additionally, when I arrived to move into my office, I had to watch as some poor woman assembled the basic office pieces that belong in my office. Furthermore, there was no welcome packet, no orientation, no nothing to help you figure out the process by which to reserve conference rooms at a cost, telephone booth rooms, protocol for mail, etc. And lastly, my key fob for the women's locker STILL doesn't work. I would not recommend this place and won't be renewing my lease here.

Worked here for a year. The common spaces are nice and there’s a gym which is a huge plus. It’s in the same building with REI, a spinning studio, barre studio and it’s close to Union Market. A new brewery is opening in the same building soon too. Cons: There is only one tiny water spout for drinking water for the entire office that is slow and frequently has a line. My firm opted to pay for water delivery - an expense we shouldn’t have had. They do not clean the INSIDE of offices just the common spaces. This is a pretty basic service an office should provide and over a year without vacuuming etc offices do get very dirty. Also, the conference rooms are confusing to reserve and expensive. You get one free hour a day in a conference room, and then have to pay for any additional time over an hour, which adds up. Other shared work spaces have water coolers, clean your offices after hours, and provide monthly credits conference rooms — because frankly these should be basic services.

This company is a sham. Be warned that when you exit your lease they say on their website you will get your security deposit back in 30 days then they tell you 30-45 days and for me it has been going on two months with no reimbursement. I believe it’s possible they are suffering from a serious cash flow deficiencies and may not be able to make good on their obligations. I plan to sue them once the courts re-open post-Covid. Be very careful dealing with this company. Hopefully the pandemic shuts down horrible companies like this once and for all.

SPACES NoMa has a vibe that you just have to experience. It has a welcoming and open environment that fosters creativity. The events are fun but not over the top. Since I moved here in July 2017, my clients have given me positive feedback about the space.

A new, cool co working office in the NoMa part of DC. This is in the Uline Arena building next to REI. The place is huge, and has everything you need for a modern workplace: multiple co-working options, free wifi, gym, parking, coffee, happy hours and a patio.

Can't afford an office yet