Sparks Nissan Kia

They are the best when it comes to customer service. They meet you at your car and make you feel like you are the only person that matters to them. I appreciate that. They sold me my first new car. And I been with them every since. I have brought 3 new cars from them, and looking to buy the 4th in the very near future. God bless you Sparks Nissan for being the best car dealership on earth.
5 9 years ago (10-03-2018)

Best customer service ever! They aren't too pushy but they give you all the information you want and need! Jesse Eldridge did a great job at giving us the best deal he could! I highly recommend them if you are in the market for a new car! I have also received an oil change from their service department and I have never had a quicker oil change!!
5 9 years ago (17-01-2018)

Sparks Nissan sold me an illegal car!!! I purchased a car about a year ago and went to get it inspected for the first time today. I was informed by the company doing the inspection that the window tint was illegal in Louisiana (the state in which I purchased the car). One of the reasons I purchased this car was because it had tinted windows and I made the assumption that since the car was being sold in Louisiana, that the car would comply will all laws of the state. Apparently sparks does not think that this is a valid assumption to make. After speaking with the sales person that sold me the car and the manager at sparks, they proceeded to put an illegal inspection sticker on the car. Illegal because: 1. They knew the window tint would not pass inspection. 2. They didn't look at ANYTHING on the car. 3. They told me that they aren't licensed to put inspection stickers on cars that are not on their lot. I did not ask for an inspection sticker to be put on the car. I requested that the window tint be replaced with legal window tint and they refused. I'm only give them 2 stars instead of 1 because they were polite throughout the process and thy did strip the illegal tint off that should not have been left on there in the first place.
2 9 years ago (26-03-2018)

I really want everyone to know about the Rouge Service. E achieve time I have needed service everything goes Smooth. Everything taken care of for me. My car returned to me or I am taken to work. I really appreciate how Dewayne in service makes sure I never have a problem. He is over and above.
5 9 years ago (23-01-2018)

Took my vehicle for Service to replace tires. Purchased tires and paid for fitting (would have been cheaper at SAMs but wanted to use the dealer). Upon picking the car up the tyre pressures were 51&52 on the rear and 42&48 on the front (they should be 34). Chrome original equipment valve caps were replaced with black ones on the back and no valve caps on the front. Additionally, they damaged the front wheel surround and cracked the bumper. (I suspect they wheeled some equipment into it). Talked to the Service manager - he will look into it. Two weeks later, I talk to the Service Manager in person. Service Manager states it his not his call and the boss, William Sparks, has the photos and he will get back to me tomorrow. He takes my phone number. No updates! Three weeks later I call William Sparks. He asks me to send photos and that he will get back to me, does not appear to have any knowledge of this. To his credit, he does and leaves a message saying, “My guys tell me they didn’t do it.” End of conversation. I didn’t do it and there was no damage when I took the car in? No option but to never use Nissan Sparks/Kia again.
1 9 years ago (10-03-2018)