Spaulding Cambridge Outpatient Center

I spent approximately three and a half weeks at the Spaulding rehab hospital after surgery. The entire staff was very professional and compassionate. From the time I arrived until the day I was discharged it felt like they were totally invested in my recovery. Working with PT, OT and speech kept and me motivated and wanting to do more each day. Christina, the nurse practitioner checked in with me on a daily basis and the nursing staff was also amazing. I am grateful for the care that I received at the Spalding rehab hospital and would highly recommend their facility.

Cambridge Spaulding has the rudest day operator and desk girls in outpatient PT. The way they talk to clients is atrocious and disgusting. Ppl already ate in pain and feeling down and they DON'T help the cases! I've stopped going!! I'd rather do what I've learned at home.

Spaulding Hospital Rehab in Cambridge, Massachusetts is a 5 Star hospital. I felt so safe and cared for. Every nurse that I had the pleasure to work with were kind and understanding but, my favorite nurse was Amber’ LeBlanc who was there for me no matter what I said or did. She impressed me so much with her kindness and compassion plus her work ethics were excellent and everything you want to see in a nurse. She made me feel so special. I felt like I was in a luxurious hotel. All of the nurses were fantastic towards me and I love them all for taking such good care of me. The CNA’s were also excellent in taking care of me. They helped me in so many ways and I was just more than satisfied with all of the staff that was there making sure I was comfortable and getting the help I needed. The food that I had to eat was the best I’ve ever had in a hospital. It was delicious! When it was time for me to leave Spaulding, I cried my eyes out because I was losing my safety nest and all of the wonderful people that took such good care of me. Spaulding Hospital you Rock!!!

Spaulding Rehab Hospital of Cambridge is a place I would never recommend to anyone looking to get better. If the patient is looking to go to a nursing home and never get quality of life back this is the place to go. We were told that this place was the same as Spaulding of Boston. Lies. I spent three months in the hospital sitting beside my daughter making sure she didn’t lose any range of motion. Within one week her left hand lost more than 80% of that range of motion in her left hand. She was at this place for two in a half months and never gained. They say that Rehab is available 5-7 days a week for up to three hours. My daughter only saw her physical therapist one a week, and therapy aids one a day for one part of the body stretch never full body and they only worked for 20 min. Occupational therapy was at least twice to three times a week but with my daughter's condition she needed consistency. The doctors and nursing staff were great with her but were quick to medicate when she was bored and looking for something to do. They have no visitation due to the pandemic but offer no activities other than sit in your room and stare at walls. This place has no care for your complaints and no drive to see anyone get better. When I asked to have her transferred I was always told that she’s not ready but they do nothing to get her better. I finally decided to take her home and have visiting nursing and physical therapy come. And everyday she is showing improvement. DON'T WASTE YOUR TIME HERE!!

I got a brain surgery done when I was 21 and with it came a stroke. I was at Spaulding for a few weeks and it was great. I can walk again, talk again, getting my right hand back to. I get a new brace on my right leg so I can walk, every doctor and therapist I see or saw is or was great to. There are outpatient Spaulding’s in multiple places where I can get OT for my right hand, PT for my balance and walking and Speech when I have trouble understanding what I’m saying. I get Botox for my hand there, my therapeutist showed me a brace that’s supposed to help my right arm and hand to ‘wake up’ and now my hand is more open and my arm is in position and doesn’t need Botox on it anymore. Spaulding is one of the places I feel the safest.

If I could give them negative stars I would. Do NOT I repeat do NOT ever put a loved one here unless you want Spaulding to kill them. Absolute worse decision I have ever made in my life. All they care about is over medicating, and giving meds that are dangerous and not needed, removing the patient and family's rights away, abusing the patient. Do not place your loved one here unless you want them to slowly be killed. Buried my loved one few weeks ago because Spaulding killed em.

I had to take a little time to think before leaving this review because my Uncle received great care from some of the staff here. The PT and OT staff are amazing. His Social worker was awesome! The staff in the financial department and most of the nurses and aids have been amazing. The reason I have to give 2 stars is because of my Uncle’s case manager. She was abrupt, rude, and dismissive whenever I attempted to communicate with her and ask questions. She was set on my Uncle needing a skilled nursing facility to care for his tracheostomy. My Uncle ran out of rehab days on his insurance plan and she sent him to a horrendous facility that had zero Respiratory Therapists to help care for his tracheostomy. My Uncle’s case manager placed him at the first facility that had an open bed. In the last two weeks my Uncle was not cared for properly and even has scratches on his body from being physically abused at the facility he was placed at by his case manager. I’m pretty sure she would not have sent someone she loves there. Thank you to all of the wonderful staff at Spaulding who truly cared for and about my Uncle! Shame on his case manager for dumping him off at a facility with staff that are physically and emotionally abusive. Thankfully my Uncle has people who love and care for him because he was moved to a great facility that will care for and help him continue making progress so he can eventually return home. If left at Watertown Health Center he probably would have died!

I guess I should begin with saying that this facility is not capable of working with patients who are not super easy cases. My father has Parkinson's disease, and he was here for quite some time. He first came down with a case of pneumonia, his second time in about six months, and they did not want to accept him back as a patient once he was done with his treatment at the hospital. Specifically, Dr. Lobsenz did not want him back we'll get to this sweetheart in a minute. Her conditions for taking him back were quite surprising, but my father needed the care so we agreed. Then, just last week, my father apparently "fell" and needed to go back to the hospital I wonder how he fell when he can't move and was completely secured at the time.... Dr. Lobsenz said to my mom, "We can't handle him anymore." Meaning she is too lazy and heartless to do her job and help a man who not only cannot stand up, but who has dementia. They say he fell; whether he did or not, this doctor was just looking for an excuse to get rid of him. She couldn't get off the phone with my mother fast enough. She is the sort of person who has two completely different sides to her personality. You never know which side you're going to get. My advice would be to take your loved ones to a place where there are doctors who are kind and caring. Not to someone cold, unfeeling, and who will ultimately abandon another human being who simply needs help and patience.

Most of the staff genuinely care but like all places, there are all types of employees. We had to remain with our son to ensure that he received proper care. This was no easy task. I would only recommend the facility if the patient can advocate or has a friend or family member that can stay with them most of the time to ensure optimal care is provided. The place is very old, loud and can be chaotic at times, but they try to make the best of it. Oh, the best part is that parking is free.

My sister was moved to Spaulding from Mass General. She was treated with care and concern. The nursing staff is terrific! The social worker was well equipped to deal with all of the unnerving feelings my sister and I had. The Dietitian, Occupational Therapist and Physical Therapist were all patient and committed. My sister's improvement was remarkable. From the receptionist to the President's administrative assistant, everyone treated me with respect and concern. Thanks to the cafeteria staff who filled my hot tea from the hot water tap and asked daily about how my sister and I were doing. I was with my sister two weeks.I know you will have the same experience. Janice Jenkins Acevedo Austin, TX.