Sprint Store

Christina helped me process 2 apple watches, she was very fast and efficient. Javier is good too he helped me with an upgrade before, very pleasant and informative. Staff was very nice Had some bad prior experiences but today was a god day

Had a pleasant experience purchasing some new phones today thanks to one of the consultants by the name of Felix Sanchez. His strong communication skills was able to help me understand all the possible deals I could choose from and helped me pick the best one for me. Thanks you Felix, you rock!

Nice store and friendly staffs. Lucknisha is so helpful and nice. Thanks for all your help. : Went to an other Sprint store at 4110 Mystic Valley Pkwy Medford two days ago and that guy did not want to help me at all.

Let me tell you something about this store!!! When you go all the way to the Rte.1 corporate store and they can't help you and send you away to a small store like this 1!!! Well i wish i had gone to this place first and knew about this store a long time ago!!! The customer service was spectacular there was only 1 representative working and he was a younger gentleman but let me tell you, he knew exactly what we needed and what was going on with the trouble we were having than the grown man at the Saugus store who was too busy worrying about how he looked and kept picking at his nose that i just wanted to get out of there any way! So next time your having any kind of troubles with your Sprint phone go to the Malden store and stay far far away from Rte.1 i just don't understand when but they went down the tubes not only with customer service but they have no knowledge of the devices they're selling either....

I normally like Radio Shack and their stores. However during my last visit, I was attempting to speak with a Sprint Customer Service Agent to ask about phone plans and switching. However, there was only one person on duty at the time. I'm a patient individual, but after one hour of waiting, this employee was still unavailable. My gripe isn't so much about this Customer Service Agent, but pertains to the fact that there was only one available. I left after an hour and a half of waiting.

Do not shop at this store bunch of two face. When u sell me 5 over price phone and plans, u tell me how u halp us out, but when I go back for a free promo u turn u r back, and be cheap, I will never buy anything from u r store again, and I will tell my family and friends not to shop at this place. Don't trust the people's in this store, bunch of liers.

This is the worse store ever, they r cheap, they keep all the promo stuff for them self. They tell the customer they don't have any left, and I see they have them in the back. Thank you, u cheap skate

This place has a good selection of phones and accessories. The staff are very friendly and helpful.

Good customer service & knowledgeable staff. Nice store layout with good selection.

All they do is scam you of your money they tell you one thing in the store and they keep adding charges to your account each billing cycle which is ridiculous.