Staples

Employees were nice enough. Don't waste your time with passport photos. Go to Walgreens. 2 different passport photos wrong for 2 different reasons. I expected they knew what was required since they offer the service. I asked for them to be redone correctly AND a refund since the day off work was wasted because of them. Just got the refund.

I bought a locking case from this store a few months ago and it already has broken. When I called about the return policy, I was told that they can not exchange the item. So, I will not be using this store for any office supplies since they are worthless, and they do not want to help the customer. I will not be referring people to this store either since their products seem subpar. When I went to the store to see if I could exchange the product, Lucie was amazing. She let me know they did not have a box they could exchange at the time, but to come back in 2 weeks and they should have one available. When I returned 2 weeks later, there was a box on the shelf, but the manager refused to do an exchange. I was later informed that I could get a refund, but I could not leave the box at the store with the contents inside being unsecure. I ended up having to contact the manufacturer in order to get a new box. The experience I had with customer service was atrocious at best.

Don’t play any same day print pick ups here because they will not print it the same day. I had previously approved my artwork and then they just went ahead and not printed it. Now I’m out 50 bucks in my grand opening doesn’t have flyers. Finding another print shop ASAP.

I just stood in line for the self service printing for about thirty minutes until an employee helped the next people in line. A young lady name Rachel was behind the counter. I politely asked her for help, used her name ya know trying not to be a bother. She was so put off walked over to the machine and said it was busted and I would have to wait… then she walked back behind the counter passing sever functional printers… in building full of printers and less than half a dozen customers in it, I shouldn’t have to wait 30 minutes to get something printed off

Helpful, friendly associates helped me locate what i needed. Speedy checkout!

Absolutely horrible customer service! The manager or whoever he was working around 4:30 on 10/29 was terrible!!!!!!! I will never step foot in that staples again!!!! I suggest making a drive to a different location.

I have been a long-term customer of this location since 1999 and loved to shop for most of my office supplies for my Firm until recently. They no longer had the excellent customer services were they used to have. I went in a couple of days ago to order a couple of self ink stamps, and the store rep directed me to their store computer to place my orders? If that were the case, why would I come to their store for custom-made self ink stamps and assistance? I can go online and place the order for myself with their competitor, which is precisely what I did. Staples, you should have a signage on your counter “Self Service Only.”

Don’t go to this location for TSA precheck. They do not honor the appointment times at all.

Rachel and Luci were awesome! I was struggling to print an image and Rachel actually tried to help me, Luci checked me out at the UPS station and she was also very kind and helpful. The manager is doing something right at this location!

This store has the worst customer service I have ever experienced. I will be letting corporate know as soon as they are open to take my phone call. We came in at 5:55. We knew they closed in 5 min and what we needed was going to be fast. Instead of greeting me with a hello upon entering the store, the sales associate announced “WE CLOSE IN 5 MIN” This was a less than acceptable way to greet a customer in my opinion. I quickly moved to what I was needing, two notebooks. When I decided I would grab a package of pens, what I am guessing is a manager walked up to me and said “we are closed, can I help you pick out something” I said No, and I put the pens back. My husband was shopping in a different part of the store, and he had come up to him as well, to announce they were closed. Now, we are in the restaurant business. When someone comes in 5 min to close, they are there before the business has closed, and are therefore seated. When they walk in the door we do not announce “WE CLOSE IN 5 MIN” I don’t think it takes a genius to realize this store on the south side of Oklahoma City is barely hanging on. I’m willing to guess it will close within the year, based on how they are treating their customers. I will not be shopping here again, or at any Staples for that matter, in person or online. They should be ashamed of themselves.