Staples

I will never do personal business with Staples again. I placed an order valued at 147.00 on 11/20/2020 with an expected delivery date of 11/24/2020. Upon tracking the items, they were listed as "lost unable to be found." The staples rep was suppose to reorder the items and have them delivered for the following day 11/25/2020. They never were delivered, the delivery service that they were coming throughdid not have anything in their system regarding my order. Thanks for nothing Staples.

Absolutely abysmal print services. Needed 5 basic job plots printed and laminated, they messed up the order twice, then proceeded to not even laminate one of the documents when I went in the FOURTH time to pick up the order. Just go to FedEx print services and get it done right the first time, my $.02.

I needed someone to help my elderly mom print a real estate contract from her phone, let her sign it, scan it and email it back to the real estate agent. Since I live 8 hours away I needed someone else to do it. I called Staples and spoke to a very helpful person that said they could help her out. My mom immediately went there and they took care of it completely. We were both impressed with how helpful and friendly they were. I would highly recommend this store. Thank you!!

This store is poorly staffed. We submitted a print job for flyers, posters, and info cards. First, the "printer broke down". Then, the "card cutter broke down". Finally, the "poster mounting machine broke down". When they did manage to get the printing done, the colors were off and the quality was poor. All the machines necessary to complete our job mysteriously broke down on the same day. Their phone system doesn't work correctly. They lied about sending us an email to keep us informed about the status of our print job. NEVER AGAIN will we do business at this store. Thankfully, there are other options.

When I took my invitations to get printed here, they told me they would call me when they were ready, and that it would take 24 hours. After two days of waiting I finally called to ask and they said they had been ready since yesterday. Nobody had bothered to call. Then when I looked at the invitations, about half of them were cut crooked and were off center. I would definitely not print your stuff here.

Jeff the associate was not motivated to help. you saw me struggling with the ream box of paper and did not offer to carry. I asked him if we could do the price match and instead he did a return and then chose to use that's a return recharge. This was probably one of the least experiences that I enjoyed at Staples.

I wanted to order a big and tall chair, pick it up at the store and partially pay with gift cards. This appeared to be a somewhat unusual request, but all the employees that I interacted with were, helpful, patient and professional. I was very impressed.

Went here a little before closing on the 26th of September. I can only assume management was not in store because they had an employee singing very loudly and obnoxiously throughout the store. I could hear him from four aisles down. At first I didn’t think it was a big deal, but then he started using profanity repeatedly. VERY UNPROFESSIONAL. I left without buying anything cause I couldn’t even focus on what I was searching from all the noise. If I had my kids with me I would have been more upset. Whoever was in charge either didn’t care or was too afraid to tell him to stop. I can understand if he was a late night stocker, the store was closed and no customers were around but the store was still open and customers were around giving each “can you believe this?” looks.

Visited the store about 6:30 at night. 5 employees yelled hello from the Tech Support counter. Not one came to ask me if I needed assistance as I wandered the aisles. Came to check out with one person in front of me... Now 4 people standing around. Not one answered the phone that was ringing or cared to help the lady behind me that had a question. Terrible customer service.

First, a major retailer that doesn’t accept credit cards? Second, placed a one hour copy order, left to go get cash, wasted and hour only to return to find they didn’t run the order! Waiting a second hour and she still is not running the order....really poor customer service!