Reviews
Rocky and her team shoutout Tosha are wonderful! They are always so kind and make sure to ask the right questions to ensure you have the best coverage for what you need and what makes the most sense for your budget. They take the time to explain things thoroughly and walk you through each step if need be. Super appreciative of their knowledge and patience, they do a great job and never make you feel like they’re trying to sell you something you don’t need, or rush you into anything. I always hang up the phone feeling well taken care of and educated about any decision I make.
I recently switched agents due to service issues. Rocky’s team doesn’t disappoint! Every time you call a human answers!!! No VM or waiting for a call back. I highly recommend her and the team!! Awesome service!! Thank you for being a good neighbor!
Great customer service! Everyone in the office was super friendly. Kale helped me get my auto insurance set up! Best agent office in Omaha.
Staff is always professional, efficient, informative and respectful. They make every interaction effortless and I have really appreciated their help through every twist and turn of life.
Shelby is absolutely wonderful and helped me get exactly what I wanted on my car insurance policy! I’ve bad experiences in the past where my insurance policies were not clearly explained to me and or the insurance agent did not customize my benefits at all. This caused me to have a higher payment and unnecessary coverages. If you’re ever looking for an agent who is extremely pleasant to work with, Shelby is your gal!!! Thank you!!!
Would recommend to anyone! Kale was super helpful and answered all of our questions when we were setting up our renters insurance!
This agency is far and above the best in the city.. Makale was extremely helpful, and knowledgeable as I asked him a bunch of questions!
My husbands car was involved in an incident we were not at fault for and had issues getting the claim settled Rocky Kelly's team went above and beyond for me to get things settled. Shelby and Tosha are the absolute best. So thankful for the team.
If Jesus needed excellent coverage for his car or investments he would roll with the wonderfully made Rocky Kelly insurance company. Greetings update on the best place to protect your investment want to give props to here Perfect Angel staff who also be the best at doing the job of getting the paper work together so everyone is happy
I have been a customer of State Farm for a few years. I had received some wonderful customer service from a very nice gentleman Mr. Murray. He took very great care of my concerns. Insurance business is complicated to understand but he was patient and kind and help me better understand my policy and my options that best fitted my needs. He gave me reassurance when my anxiety was high. I appreciate his impeccable customer service he went far and beyond my expectations. This wonderful individual is what makes me stay with this insurance company. He made me feel as if I matter like family. He was not frustrated and took the time to just provide excellent care. Thank you so much Mr. Murray you were amazing and you are very much appreciated. Sincere Ms. Athaliah Parker. Five Stars *****