Studio Brow "The Cosmetic Ultralounge" - Trumbull

I Valentina received service today from Kashi today. She did a beautiful job. My mom and I were very happy. She was gentle and friendly. Will be coming back for her.Service: Waxing

Giselle was so nice from the start! she did a very good job on my eyebrows they look amazing !! i love it ! will be coming back !

Jasmin the manager is amazing. She is helping me to repair some over plucking I have done over the years. She is so sweet highly recommended

I have nothing neg to say . I Went for eyebrow waxing tinting Jasmine did an Awesome Job. She professional ,attentive and did a great job.I Will return .Thank You again Jasmine

I came into this location about a week ago. I was working nearby and made an appointment for 8:15 PM so I could stop in before heading home. Minerva who answered the phone was very friendly while making the appointment. When I arrived I had no wait time, I was instantly asked to sit in the chair when I walked in. Last but not least, she did an awesome job! I have no complaints. I have already booked an upcoming appointment with her. Thanks again.

I Showed up at 8:31pm and although they close at 9pm, according to the employee at the desk they don't take any customers after 8:20pm. So when there's no customers at 8:20pm, the staff stands around for 40 minutes until closing? Why not just close the gate at 8:20pm? This particular day there were two obvious employees. One sitting at the desk and one finishing up with a customer. I am a regular at this location and it's never taken more than ten minutes for my eyebrows to be threaded. I didn't show up five minutes to closing or looking to have eyelash extensions applied. I just wanted a simple eyebrow threading, however what I did hear was "She's the last customer" as I approached the counter. The quality of my eyebrows has always been good but this is not the first time I've had an unsatisfactory experience with their customer service. I did receive my return email from Google after I edited their hours of operation, while I stood there. Email was returned at 8.34pm. I really enjoy the the Studio Brow brand, hopefully their customer service improves.

Absolutely no respect for people's time! I walked in and made an appointment for an hour and a half later....showed 2min to my appointment and there was someone on the chair with 2people waiting. Apparently, they had also booked! The staff were totally unapologetic!!! So unfortunate as their work is good. I could have done so much in that hour and a half instead of wait. Use them at your own risk

This was my second visit. The first time the service was terrible. Three young ladies who apparently worked there told me they were busy and I had to make an appointment. There was no one in the place! They were rude and acted very upset that I had interrupted them from twittering. I was at the mall today and as I went by I noticed a nice young man at the desk. I asked if he would be able to fit me in for eyebrow and eyelash tint. He said of course and the result is one very happy client.....I will be back Josh Castro....excellent job.