Suburban Towing

Very nice folks to guide you through one of the worst days of your life I.e. getting your vehicle totaled! Very thankful that my car ended up at Suburban Impound rather than Metro’s because otherwise I would have been fighting tooth and nail to even get someone on the phone over there. Very sweet lady walked me through all of my options and didn’t treat me like a moron. Kindness goes a long way!

They were rude and hard to deal with. I will never recommend to anyone. My vehicle not taken care of. Horrible place.

Justin was awesome! A true genius with the winch. Got my propane truck off the side of a crazy steep driveway. If you need an expert that will do it right and timely don’t hesitate to call Suburban!!Service: Special vehicle towing

Well my husband had a vehicle towed in 2016 and they left the title in his name and he never picked up the vehicle. Come to find out that the vehicle was still in his name and was in a horrific accident. We only found this out because of a lawyer. We went to speak with them and they couldn't answer any questions. I called and yes spoke my peace and he got a call back. They told us they didn't have any paperwork from that far back but they actually did according to the letter they mailed my husband. They had exact dates listed. Needless to say it has been a huge nightmare and thinking a car was scrapped was actually on the whole time was on the roads. We are dealing with attorneys and the state because of this.

Very satisfied with the job his guy did getting my 1964 ford Galaxy out of a bad situation where the car rolled backwards and completely startled a deep ditch I couldn't believe it when the operator brought it back to me without as much as a scratch on the car. Thank you for the great job on such a dark and chilly night.

Called at 7:30 pm for a tow off the interstate. Was told it would be an hour to get to us. An hour later I called and they had distributed their tow drivers elsewhere. Then told it would be 45 minutes. Called back in an hour. They had once again sent the tow drivers elsewhere to different calls without letting us know. Was told it would be 30 minutes. After 45 minutes I called back. They had once again sent the tow drivers to different calls then directed me to their sister company. "They are on their way and have your information." And hour later I call Suburban back to check on our tow. I was told to call Mosey's. Called them and finally got a tow almost 5 hours later.Service: Car towing

Driver Drew 169 was most professional about the quality work and assistance I've ever seen throughout towing services! A+ He went beyond to my sure everything about the tow and my truck was left cleaned up and did and over look inspection for any and all missed during and after the tow!

Matt took EXTREMELY good care of my car , efficient and professional! Especially for my axle and ball joint to be broken and hard A.F TO MOVE!