Sue's Jewelry

In late September I brought a 14k gold braclet that belonged to my mother to be repaired. It needed a new clasp and was quoted a price of $34.00. A month went bye with no word so I went in and was told that it should be back the next day. At that point, I realized that their repair work is outsourced. I did not get a call so I went back to the store on this past Saturday. The braclet was repaired to the tune of $72.00!! I was speechless that the price doubled but felt hostage to pay because of the value and sentiment of the braclet. All they offered me was "we are sorry". They should have been able to give me a more accurate estimate which would have given me the option of getting a second quote. Very disappointed!!!

This gem of a small store has been in business since the 1980s and is thriving in a market filled with big players. Personal touch, good service, nice selection and services, and great prices make this the place to go.

I walked in looking for "pearls". Other than that, I had no idea what I was looking for. The saleslady Michelle??Melissa?? was very helpful and patient with me, and found me an adorable product line. My GF went crazy over it... THIS is my kinda place. Excellent customer care and service.

Steve did a lot off different thinks for me ! I thought i could trust him. But i'll never go there again. I got two rings that he was going to make to fit. He toke the gold that was on the side which was thicker and they whey he yolks to gold out so he could keep it. then charge me $67 !!!! Any one know to my it smaller cut the bitten where it thin !!! I'll never go there again. And i will tell friends that want there...! terrible job... Don't recommend

Very disappointed! Needing to find someone who could help me repair and replace a battery in a watch I love. Being excited about visiting a store my entire family used to visit and shop at on a first name basis. I remembered playing in the back side shop that is now a separate hair shop. To walking in, in my really casual pants, hair thrown up, no make, and sandals, not looking the "Old Metairie Type" but looks are deceiving and should never be used to judge. Upon walking in there were couple customers who were being helped by owner and son but neither acknowledged me nor spoke 'hello, I will be right with you as soon as I get done with this customer.' I stood looking around while I patiently waited for either of them to be available so I could introduce myself to see if they remembered my family and how we used to come in there and see if they could help me with my watch repairs. However and unfortunately I walked out after about a good 10 minutes of zero acknowledgement. Really disappointed!!!!

Excellent customer service.. no matter who waits on you they are always friendly and very helpful..

Ms Sue is for sure a lovely beautiful first class lady! Ronnie is a close second! Best jewelry in the metro area!

Great personal service. Love the family atmosphere. Been going there for years and never been disappointed. Always given an option. Loved the outcome of my product Everytime

Great place for all of your jewelry needs Very knowledgeable people

Best local jewelry shop around! The service and knowledge are matched by none!