Reviews
It's a lot more spacious. Staff very helpful and cordial. That is extremely important to me. Ambience is more cool laid-back. Only issue is bathrooms are spaced to far apart. But I found that with other casino's as well. Otherwise great place to visit
5
7 years ago (22-04-2018)
Nice place. Much improved since adding the parking garage. Seating at slots could use some improving and they're not very generous with the watered down drinks on the floor. It's hard to find anyone to serve you. Food prices are high, but that's any casino. Overall, easy to get a rewards card which also can put some free starter money on your card. I left with more money than I came with (came for Tacofest then ended up at the slots) so that's always a win! Employees were friendly.
4
7 years ago (30-05-2018)
This place is box building with a casino inside of it attached to a parking garage. Ghetto customers make it all the more of a dump. Slot machines don't even give back 80 % I've come to believe. Much better choices within a half hour drive, can't wait for the South Philly casino to open.
2
7 years ago (12-05-2018)
Had a great time at SugarHouse. Security guards are friendly and helpful. The staff at Geno's and Saxby's need training in customer service. Their skills are non-existent! Waitresses seemed to be doing a fine job, on the floor, offering beverages. The video poker machine, I inserted my credit voucher into, took my credits but game did not work. Then no attendant responded to the service light I put on.
3
7 years ago (08-05-2018)
Enjoyed the Casino and the free drinks. Didn't care losing money but with the cocktail waitresses and the lively crowd it was totally worth it. Enjoyed playing to the on the tables not much into slots but guess everyone has there personal poison. Would definitely recommend coming here to hang with your friends or just to get away from them. Just be responsible and you'll be ok.
5
7 years ago (06-04-2018)