Official Facebook page for Sun Country Airlines. For help with your itinerary and other customer concerns, please visit www.suncountry.com/contact.
Who we are: The airline that offers leisure travelers safe, reliable service at a great price.
What we do: Affordably connect guests to their favorite people, places and memories.
How we do it: Safe, simple service.
-Non stop service to over 50 destinations
-Award-winning customer service
-Great low fares announced weekly
-Vacation packages
-Sun Country Rewards
SUN COUNTRY AIRLINES SOCIAL MEDIA USER POLICY: FACEBOOK
At Sun Country, we want everyone to enjoy their experience here and welcome all questions and commentary, including criticism. We also have some user rules to make sure everyone has the best experience while they are here.
If you have a customer service issue, we recommend visiting our Sun Country® Contact Us page (https://www.suncountry.com/Contact/Get-In-Touch.html) for the fastest path to resolution.
We respond to most comments on our Facebook wall, but do not allow photos or videos to be posted to our timeline or our photos to be tagged. Only comments from the official Sun Country Facebook page (http://www.Facebook.com/SunCountryAIr) should be considered representative of Sun Country Airlines. Any other advice or postings on this page do not represent Sun Country in an official capacity.
By using or accessing the Sun Country Facebook page, you agree to comply with Facebook's Terms and Conditions (https://www.facebook.com/legal/terms). Any content that is a violation of these terms or is contrary to our company values will be deleted. Facebook has an automatic spam filter and some posts may be hidden unintentionally as a result. If your post is hidden by this automatic filter and does not violate our house rules, we will un-hide the post for public viewing.
Some examples of what will not be tolerated on our wall/on live posts (Sun Country has the right to report as spam, block, or delete):
• Abusive, harassing, stalking, threatening or personally attacking other individuals or organizations
• Defamatory, offensive, obscene, or vulgar comments
• Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs
• Fraudulent, deceptive, misleading or unlawful posts/comment
• Trolling or deliberate disruption of discussion
• Spamming in nature against another user, calling people names, threatening them
• Solicitation of goods or services
• Calling a current or past employee by name intended to be negative and attacking
• Uploading files or links that contain viruses or programs that could damage the operation of other people’s computers
• Anything to do with an HR or legal issue, legal case, or attorneys. This includes legal action involving Sun Country, soliciting individuals to engage in legal action against Sun Country, or offering legal advice
• Posting of any personal information including, but not limited to, email address, phone number, and/or order number
Sun Country reserves the right to remove any post(s) or block any person(s) or organization(s) from posting on this page, for any reason whatsoever at its sole discretion.
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