Frank arrived on time to investigate the issue failure of AC/heat pump system to deliver warm air during cool weather and returned the following day, as scheduled, with the required replacement motor to install it and successfully restart the system. All in all, a very pleasant experience. We had a similar great experience last October, when Kevin spent considerable time checking out our AC/heat pump system and performed required maintenance work. We're much happier with Sun Devil Heating & Cooling that we were with our previous provider, who seemed more intent on selling us additional services than on simply making sure the system they installed about 9 years ago was operating well.Service: Heating system repair
Had a problem with my unit—not only did Jennifer get me a next day appt, but the tech arrived within the allotted time. I had heat in 30 minutes. Apparently, the tech was kind enough to also bring in the 5 gal jugs of water that had been delivered—without my asking him to do so. What a nice surprise!! Thank you Jennifer and Frank
I seldom leave reviews as I expect good service, unless an company is extremely bad, but Frank went above and beyond by explaining our system to us and also installing a new thermostat while he was here. His service and patience was excellent. Will recommend.Services: A/C system repair