Reviews
The staffs are amazing and willing to help me landing to right direction of my career where I am current working. Every staff that I have conversation with is very helpful and genuine. They are providing the best service that I needed to make me success in the business field today.
I like my job at the moment they didn't take long to get me a job and my concerns and answered right away and even when I don't even know my representative will give me a call to let me know. communicating with them its easy
They messed up my first paycheck and never corrected it, despite being contacted by me several times and by my supervisor. Several coworkers of mine have complained about not being paid on time or the proper amount. Almost impossible to get in contact with at any time. They never answer the phone, e-mails very rarely get responses. Several coworkers of mine have also reported problems getting their W-2s. I only used this agency because the employer I wanted has a contract with Acara, which I hope they end soon because this company is awful. Excited to be converted to a full time employee under my current employer and never have to worry about Acara again.
Acara is a great company to work for. I appreciate their timely processing of weekly pay and I am always treated with respect. Acara staff members are very helpful and respond quickly to all inquiries.
My experience with Superior has been a great one. I had applied for a job through Indeed and worked with Jennifer. She walked me through each step of the process, and was friendly, professional, and encouraging the entire time I worked with her. I’ve never worked with a third party recruiter before, however Jennifer made it feel like I was working directly with the hiring company. Although I ended up taking an offer from a different company, I would definitely look to Superior Group should I end up on the job market in the future.
I worked for Superior for 18 months. I was luckily able to convert my contract into a permanent position with the company I contracted with while working at Superior Group. The hiring process was smooth and I basically never heard from Superior throughout my employment. However, when you have an issue such as a payroll, vacation or a W2 issue, they are almost impossible to get to help. The HR department that handles Payroll and W2's is a complete joke. There was basically no communication it appeared between my local office and the corporate office in New York. I literally called and emailed for days one time with no response locally so i called New York and they acted like the people in my state were operating on their own and were very rude. Not a horrible company to work for, but far from great and seriously lacking in organization.
I really liked the opportunity to work with Acara agency. The process went really smooth and I was given enough time to get my paperwork, drug screen and background checks completed before I started.
Superior has been the only agency that’s gone above and beyond for me. They gave me an assignment immediately that’s absolutely perfect for me. Any questions or concerns I’ve had have been dealt with immediately and professionally. I’ve had no issues with my checks; I’ve actually had no issues at all. They’re great and I’ve been very satisfied with the service. I definitely give 2 thumbs way up.
This place is very unorganized as far as the process it takes to get set up as far as the whole entire process goes, and the staff who work there are very ineffective and un-knowledgeable when it comes to basic information. They do not give you the best assignments if you are trying to be in a sales or customer service environment. The only benefit about this place is they provide weekly pay and thats about it. I had a temp assignment with this agency for customer care and technical support for a payroll processing company in North Phoenix. I was let go after 7 weeks for absolutely no reason all because an fellow employee which had a bad attitude and a never ending MOTORMOUTH had some personal issues with me due to not wanting to hear her political views and so on and so on and so on. They didn't give me a definite reason on why I was even let go, and claimed that I harassed this employee all because I threatened to go directly to the agency to report her. They do not hire the best candidates for any client that they have contracts with, I should know since I was always on time, and only missed one day, while everyone else who I worked with was always late, asked to leave early for various illegitimate reasons. Not only that but were also unprofessional and goofed off while working on the job. I would stay away from this place and go with a more well known staffing agency. The client that I worked for called Paychex provided absolute no training for the first week I was there, and we were forced to learn stuff on our own. The manager that came down from the corporate office the first week to introduce us to the company was exteremely rude, hard to understand and also like Superior un knowledgable about what we really were there to do. After a week of having him leave, we had no supervisor in our department for about 5 weeks, because as we learned it was just in the process of being set up which was never explained to us until the first day of employment. I deeply regret choosing this temp agency over other offers at the time, as I will never choose one ever in the future for any of my employment endeavors. If you are looking for just some pay to get by until you find your dream job then by all means choose this place to work. If you are looking for a long term career move, DON'T!
I wanted to put no stars! After working for this company they will DELAY your pay you rightfully deserve. I contacted payroll and found that they deposited my check into the WRONG account! Payroll does not know what they are DOING!!! I still am waiting for my paycheck, a week later...don't do business with this company!!!