Surwic Trailer Hitch Co

Without a doubt, the best service I’ve ever had!!! A generational family operation that’s been around 60yrs and values service, quality, integrity, honesty all at a fair price. Traveling in our 5th wheel and broke a hanger on the leaf spring. Called them on Mon and made an appt for 7am Tue. Dropped off this morning at 7 and went to brk. At 8:48 they called and said it’s ready, wait, what???? ’s me a trailer shop for suspension work vs RV repair! If u need suspension/trailer work in Memphis these r the guys!

Solid workmanship and knowledge that has been built up for what I bet is more than 60 yrs of knowledge and experience and a tremendous number of hitches and trailer repair and rehab done. It’s a place where whatever they do…..the workmanship will be good and if something with that goes wrong they’ll make it right. Danny and Paul Surwic Danny retired around year 2020 are the type you enjoy seeing and don’t mind paying a little extra to. Im one of those guys that will drag a $400 well made trailer from the weeds somewhere… take it to Surwic and have them make it DOT legit and have all the custom stuff I need done and it ends up being slightly less than a new one but much heavier duty. Thanks for all the help with trailers we used in a Memphis/mid south growing construction supply business over the last 40 years guys! Like so many Memphis businesses…We need you in order for us to accomplish our goals.

Best customer service I have received in Memphis. The guys were so nice and accommodating. They took their time and did a great job at a very fair price. Don't go to U haul come to Surwic you'll be very pleased you did.

Danny installed the Blue Ox tow bar and braking system on our Jeep for our new 40’ motorhome. Excellent job, done timely..his techs delivered our vehicle back to us at our campground in one day and showed us newbies how it all worked. No issues over our 1300 mile, 6 day trip home. Definitely recommend them. Very professional, Danny is a real sweet guy, first class work.

This is a great establishment for you trailer needs from A to Z! Clean, well organized and staffed with experienced personal! This is a long standing company that has those extremely hard to find and discontinued parts. I had an older trailer with discontinued break hubs. They were able to cross reference me with the correct part. I am a commercial driver and this saved me from having to special order the part and get me back on the road to deliver my load on time. Otherwise I would have been down for several days. Thank you folks again for your professionalism! I have delt with many other trailer services and recommended this establishment!

Great folks working there! Nick and Paul were wonderful to hang with! I'd trust them with anything on my car

I had a front hitch receiver installed from Surwic. They followed the Curt hitch instructions and it stated to trim off part of my front lower air dam. Afterward when I inspected the hitch, the air dam did not needed to be cut to install the hitch. I ask Nick, the shop owner, and he agreed but stated they followed the instructions. He immediately call the manufacturer and their Curt representative and got them to pay to replace my air dam. However I had to pick it up from the dealership. That same day they reimburse the part and because of my additional trip, refunded $ for gas. I was pleasantly surprised at their commitment to satisfy a customer. This is the 2nd time they preformed work for me and will not be the last. I highly recommend Surwic for any trailer and hitch work. Thank you Nick.

I'd give this place 10 stars if I could. Paul, the owner has been here 59 years. When he heard that I was dead in the water on trip out to Arizona with a deadline to get there, he and his staff stepped up. He does excellent work in welding and reinstalled my hydralyft motorcycle carrier. My motorhome will fall apart before anything happens to the lift again. He even found us an RV park about 15 miles away that was a safe and pleasant place to spend the night. Staff were ALL very friendly and helpful. I CAN'T THANK YOU ENOUGH .

The WORSE experience- Most unprofessional business Ive ever visited. Made an appointment last week for today. Arrive and an older gentleman greets me for service in his attempt to discourage me from the services I needed because they were overly booked I explained I had an appointment I needed tires mounted on my Trailer and needed my ball hitch serviced. He changed his tune when I said I have an appointment. He had me sit in my truck for 30 minutes addressed and serviced two other people I literally watched him. So i go inside and speak with an older lady asking should I pay for my services first - polity she she said oooooh no let me get someone to help you. Again the older guy apologizes for my long wait says he was busy trying to multi task and couldn't locate a tire. Mind you from the onset I told him I had my own tires. Later he sends a very abrasive and forceful mechanic only to tell me " i suggest you go across the street for a savings since you have your own tires, If not we charge 100 per hour" R U KIDDING ME. I've been here before and easily you all replaced my tired without the extra rudeness, unprofessional, refusal of services and steering away of business. IF you need ANY work done on your trailer this may not be the place. I wouldn't want anyone to experience the blatant disrespect I experienced.

These guys were like a Surgical teen took my truck in had the hitch on in less than an hour. Is super nice people.