I would suggest no one uses Susan for therapy. She is very unprofessional and unsympathetic. Speaking to her did nothing for me but make me feel more anxious. In the first session, she tried to sell her therapy to my family members and in the second she ridiculed me for being unmotivated "not doing therapy correctly" proceeding to hang up on me. It is clear she is not fit for the work and would highly suggest to anyone who needs help to keep looking.
If you’re a person of color or queer, avoid this woman.. I found her on my insurance website because it stated she was LGBTQ+ friendly. I mentioned that, and she seemed confused & taken back... She does not appear to have any experience working with LGBTQ+ people, or the trauma associated with it. It honestly seems like she put that on her profile just to broaden her scope. Anyway; After explaining my situation poorly, I’ll admit, She told me I couldn’t possible be that bad off because I have a job. I tried again, explaining that I needed support because I’ve been falling behind and it’s making me distressed. I also mentioned I missed the last week of work due to my poor mental health. She did not question that. Then, I mentioned I was a black woman. She Immediately changed her tone after figuring out my race. Instead of asking me WHY I missed work, she told me that she would not write me a letter to excuse me for the week that I missed. I was so taken back, because I didn’t ask for that, nor was I even considering it - I was just looking for therapy & support. I was so confused and she just said “well so many people call me and ask me for letters so if you really don’t want one prove it. work for one full week then call me and I might schedule an appointment with you after that.” I needed therapy in order to get back to work. That’s why I called. I tried explaining that to her, and she just said “I can’t help you.” Which is fine. So I asked her if she knew of any people of color who may be better suited to help me. She got VERY defensive, saying that that was an inappropriate question and I was being discriminatory. After yelling at me for being racist, she said she did not know a single person of color; so it all kinda made sense. So yeah. Save your mental well-being POC queer folks - she is not for us.