Reviews
I never write reviews if ever but this place has one stars for the opposite of how they act. I first went there for an issue with my car that I could have done myself but I needed a specific tool I didn’t have. I went in there with the parts I needed installed and they did the repair for me free of charge in 15 min. I just went in for an oil change and people say “they scam and have a laundry list of repairs”. I asked them to check my brakes because I am past due for new ones. The guy told me my brakes are fine and I should be able to get through till my next oil change at the very least. I’m not sure where people are getting this scam idea from when he could have just charged me for new brakes when he didn’t.
I was very happy with TnJ my last couple visits. I originally brought my car in because the transmission was shifting funny. I've had more than a few experiences with garages that try to scare you into an expensive repair, especially with transmission stuff which can be very expensive. TnJ took the time to actually figure out what was wrong and recommended a regular transmission service, which entirely fixed my problem. They are super friendly every time I call or go in and I definitely plan to keep bringing my car here.
Bring my car to full detail, the service wasn't done like the agreement, ruined the plastic in the bump with stains, and with complain try to fix their mistake, the person is rude and no way to understand how still working with customers. Never sending no one there. Probably to regular basic clean they are ok ONLY!! Not sure!
I got in an accident and needed work done to my car. I took my car there and was amazed by the customer service. I was able to get a rental car from them, while they worked on my car. This enabled me to continue to get back and forth to work. When I picked up my car the body work and paint job were impeccable. My car looked brand new, the paint matched perfect, and it was shining like a diamond. They also let me know what else I need fixed on my car. I am not car savvy but they explained everything in such detail, I left feeling like an expert. This place is amazing and I am never taking my car anywhere else. We have found our permanent repair shop for life. I LOVE T & J Auto in Malden!!!! They are hands down the BEST!!!!
Oh my!! I love these guys!! I wish I found this place sooner so that I could have saved a lot of time and headache. They have excellent customer service, and they work quickly to repair your car and at a reasonable cost. They offer solutions instead of bending around corners, and they let you know of other repairs that are necessary. They are my new mechanics, and I will never go anywhere else!
This is small shop unlike the large car repair shops in the area; yet, they are very conscientious, fair and honest recommending car repairs. I had my disc brakes replaced on my 2011 KIA Forte, it was done within 3 hours, I was even given a ride to work after leaving my car in the morning and was told to call back when done if I needed a ride back to pick up my car. That is service!
I've brought my car in for body work multiple times and Jose's team is always incredibly professional. They do the work well and quickly, getting me back in the road in no time!
The people at T&J Auto always go the extra mile to make their customers feel welcome and appreciated. I can't say thank you enough to them for all their help and excellent service! Ken and Joyce Fougere
Really amazing service. My wheel broke off and it would have been extremely easy for them to rip me off because I was so desperate, but they were very honest and got me on the road again quickly! Would highly recommend these guys!
Stop scamming people. Whenever you bring the car here I don’t know how they’re fixing it and it’s breaking. And the service is pretty slow when you need a car to be done as soon as possible. Very disrespectful people