Reviews
Brady & Lauren have amazing customer service ! They were very helpful, let us know about new deals and promotions, and made the trip to t mobile enjoyable. We appreciate them and this store is the go to !
BRADY. Super amazing great customer service. He was super friendly and helpful. Keep up the amazing job you do.
Lauren was awesome in her service and very professional. Every time I have a problem she goes above and beyond in getting my situation fixed! She’s the reason I go to this store for service and sales.
Lauren was so incredibly nice helpful. I had issues with a phone and needed her assistance. She helped me in between swapping/upgrading phones and was so incredibly patient with me. She went completely above and beyond with her customer service. Thank you Lauren!! :-
The reps there are so rude! I have been with T-Mobile for over ten years and have always had a great experience, but this location really makes the whole company look bad. This store is less than five minutes from my house and I go out of my way to avoid going there.
The manager in store couldn't even answer my questions
I just stood waiting while an associate decided that doing inventory was more important than helping a customer, as if my time had no meaning.
Michael C. was great, he took the time to explain all the rate plans in plain English which made understanding all the uncarrier benefits very easy. Thank you for the professional service you provided. I would highly recommend you ask for Micheal if you are thinking of switching your service.
Went to return a phone and an African American guy was acting as if I stole the phone. It would be nice to explain to the customer what you’re doing, before using microscope devices and other tools to make sure a phone is original. There was no conversation. I literally felt like I stole the phone that was returned with my receipt.