Reviews
Issues with my phone were researched and when no "work around" was helpful, they assisted me by ordering the replacement. I opted to immediately jump into a new phone due to the many issues with the previous brand and was assisted. The entire experience was pleasant and even when we had a hiccup, the managers and staff were accommodating and a joy to work with.
Even though I arrived at 7:45pm and they close at 8pm, the clerk patiently assisted me. I needed to reset my password, update my payment card and purchase more storage because I had very little left. Infact my phone had stopped the backup process. Everything accomphlished. Very good customer service.
Estevan always take care of me when I come to TMobile but he was going on break so he pasted me to Ayanna and she did a Super Fantastic job thanks to both of you.
Great Service! Scarlett took care of my issue and was very patient. Thank You!
Staff was extremely helpful and patient, particularly Leslie.
I walked into this particular location & was greeted warmly by an associate named Leslie. She listened to ALL of my needs about wanting a new phone, and remained patient with me throughout. She was SUPER knowledgeable & excelled at delivering/introducing me to a new device. My experience here was stellar and look forward to returning.
Estevan IS the Best We have been with T-Mobile over 15yrs... Today at the Tmobile location Killian/near Walmart the worst!! Decided to find a another T-Mobile store upgrade a phone & the other screen replacement So glad we did. We were greeted so nicely by Estevan. He was personable knowledgeable and the reason why I love T-Mobile If u need anything go to Two Notch and ask for Estevan He is a .
Estevan is a customer service beast! I came in heated and he tackled my issue while helping literally 6 other customers at the same time. Extremely knowledgeable about all the products and services, and knocked ALL of us out in a very timely manner. I would very much like to buy from Estevan again in the future
No words...not even thank you for choosing Tmobile
After leaving Verizon years ago, T-Mobile is not only an outstanding performance company, what they hire some of the greatest people I have ever met regardless of the concern or issue you have. Esteban, Leslie have been incredibly helpful at the store on to notch as well as Michael and Jade in the sand hills store! They should all get huge raises!