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Reviews, get directions and contact details for Target

Target

Story

Visit your Target in Philadelphia, PA for all your shopping needs including clothes, lawn & patio, baby gear, electronics, groceries, toys, games, shoes, sporting goods and more. We serve our guests in 49 states nationwide and at Target.com.

Address: 4000 Monument Rd , Philadelphia 19131, PA, US
Phone: (267) 233-5020
State: PA
City: Philadelphia
Zip Code: 19131


opening hours

Monday: 08:00-23:59
Tuesday: 08:00-23:59
Wednesday: 08:00-23:59
Thursday: 08:00-23:59
Friday: 08:00-23:59
Saturday: 08:00-23:59
Sunday: 08:00-23:00


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Reviews
Made my first online order for pickup at this Target off City Line. The order process went smoothly and I was glad that I took advantage of placing backups in case they couldn't find my initially selected items. This worked out fine, except it became difficult to determine my final price since I didn't receive a paper receipt. The prices were reasonable, nonetheless. The pickup went smoothly with the QR code that was sent to my phone. The products were as expected so perhaps my review should be a 4.5 stars.
So this Target is a big one but their bathroom is pretty dirty and smelly. Worse than the train train station bathroom. This location always had some shady impression. You will see a police car parking there. I just shopped there yesterday. And I grabbed a discounted item. I did not notice when I paid because the cashier did not help me bag or say anything to me even though I said "Hello". When I noticed the item was charged by the full price, I didnt want to go back to the first cashier since she was not friendly and it was a long line. So I talked to a second Target staff. She told me to take a picture to prove the price was " on sale". At that moment, I had a cart of paid items and I was shopping alone, I didnt want to bother so I wanted to go to the customer service to return that item. And I waited in that corner for at least 3 minutes, and finally a staff came. I explained the situation to him and he wanted me to have some pictures to prove the item was truly on sale. I was a little bit angry so I ran to the other side of Target to take pictures. When I ran back to show him, he questioned me about the name of item is not the same as the picture. I do not want to assume his implication. Thankfully I took 4 or 5 pictures and clearly Target staff put the items at that shelf. So, It took me maybe 10 minutes to prove to Target staff that I have great memories about number and not want to be tricked. I have been shopping in Target for 10 years. I like a lot of items but yesterday's experience def drop my impression from 5 stars to 2.5 stars. Improve your service, Target.
The poorest customer service I have ever seen. If I need to pick up an order where do I stand? Unser order pick up right? I stood there for 5 minutes then asked the CS agent. She watched. E stand there and the says to me you have to wait in this line.. question? How long would she have let me stand there looking stupid?
So I get the idea of locking up items I suppose but I’m not sure who thinks it is a good idea to make people wait for over 18 minutes to buy undershirts and still nobody has shown up to unlock the Undershirt Vault. The store is almost empty, so I don’t know who else they are helping. Can’t find an employee anywhere near me. I feel for the employees because it looks like they have about 2 people to cover the entire store and they spend all day unlocking deodorant and tide pods and running to inpatient customers.
I was at the Target on City Line Ave. I had my own reusable bags and the cashier, an older man, told me to bag my own items. I told him that I have a bad back and trying not to do too much . He said” I don’t bag when people have their own bags, I don’t know where the bags been.” I asked the worker at the return department if what he said was a bagging policy She said “ oh that’s just how he is.” Really! He doesn’t need to be a cashier or at least wear gloves. I didn’t have time to see a manager , but tried to call later several times and no one picked up the phone . Straight to Target in Abington!
I like Target's selection, prices & service. It's a refreshing alternative to its primary competitors. They also seem to have unique, retro/modern merchandise that's affordable, functional & looks cool.
Target always has nice sales and the inventory seems to be well stocked. The story is usually nice and clean and boxes are not in your way. In the restaurant area they just need to focus on keeping the tables clean.
An updated target location which is spacious compared to the target locations I have been to. Clean store and convenient parking. Inside you can find a Capital One atm if needed.
I love this store. The customer service is top notch. Honestly it is one of the best stores in the city. The only complaint I have is that if you go in the store after 6 or 7pm the Self-checkout is closed, and the lines are pretty long. In saying that the cashiers are still very professional, and they move as fast as the can. Also, there is one young lady who works there mostly evening hours {she works customer service, self-checkout} and let me tell you she is not so nice. She is Jamaican and she is something else that the least I can say. But she is just one bad apple, the rest of the staff is amazing.
I like this Target cause there are so many vegan products. But the only 2 stars is because the self checkout is always closed and just 2 checkout cashiers are working. So if you are in a hurry don't come here.
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