Taxi 7 of Louisville

Yes. As good as it gets! Cornell Clayton, Taxis Starter for Taxi 7 was the most customer service oriented, caring individual I've encountered in many a day of my constant travel. My cell phone was lost. Because of his genuine concern and attention to detail on his job, my cell phone was recovered within a hour. He's a blessing. I'd hire him tomorrow! He deserves kudos for a job more than well done!

Called three times to get a cab the first one i waited on and when i looked at the link they gave me to track my cab it said the trip was completed...i never even saw the cab. The second time the driver called to say he was there when i went out to look i saw no one The third time everytime i checked to see if a driver was coming it just said searching horrible i had to wait for 3 hours in order for another cab to come pike me up

My perfect work attendance was ruined 9/7/18 because of this company. I was paired with a driver that was well over 12 miles away from my location even though I live 3 blocks from their Breckenridge location and only needed a mile and a half ride. Took 20 minutes to arrive, driver did not speak English enough to drop me off at correct location. After arriving to wrong destination I ran the rest of the way to work. Driver FLOORED the cab beside me as I ran, apparently displeased at me that he couldn't understand or do his job correctly. This is the exact reason no one uses traditional taxi's anymore.

I'd give zero stars if it were an option. My husband called the night before to arrange a cab to pick us up at 3:30 am to take us to the airport for an international flight. They were not there at 3:40 so he called to inquire if they were close. They said they didn't have anyone to come pick us up and it would be 45 minutes. No apologies. We just drove our car to the airport and left it in the parking garage. I called them when I arrived at the airport to ask for a manager, and the person said there is no one here and hung up on me. I had a plane to catch and wasn't going to worry about it. I wouldn't recommend this cab service to anyone.

I just reserved a cab at 3:57p. I waited for 1 hour and called to see where my ride was. I was told that a cab had not even been dispatched. Every inquiry after that was met with some kind of scripted response like “I do not have an answer for you, sir” — it’s unacceptable for a company to not have answers pertaining to their own business practices.

Pre order a cab for 4:15am, 4:20am I called to see where they are: they said they were busy but a driver will call me shortly! It’s now 10:25am and still haven’t heard back from them! Thankfully there are other respectable cab company’s in the city! Avoid if possible

I was traveling west oh d on I-64 out of Louisville around 4:00 pm and witnessed one of your cabs driving very reckless and at a high rate of speed . I seen a couple other vehicles that was trying to get video or pictures of the vehicle #150 before it got off the New Albany ramp. Very scary to think someone would ever drive like this while transporting another person. After seeing this I will guarantee you that none of my family members will ever be calling for a ride . Regards Jim

Needed a ride to the ER. Taxi 7 driver called asked me were I was and where I was going then hung up. I called back and asked his eta. Ten min he said. I went out to the curb in the heat and waited. I was carrying my clothes and I couldn’t breathe. I figured I would be ready. After 45 min I called Yellow Cab. They arrived quickly and insured that I arrived promptly. Taxi 7 called back over an 1.25 hrs. He Finally made it as Yellow Cab was helping at the ER.

I accidentally left my phone in the cab - I immediately realized this but the office number wouldn't answer. He drove around with my phone for 3 days and then sold it to a kid that realized he was sold a stolen iphone. The kid messaged me and I had to buy my phone back. Oh Yay! So the cab driver lives at 3027 Cleveland Blvd in Louisville, KY. My phone pinged there every night for 3 days. I have filed a police report.

We requested a minivan at our hotel the day before at 4:45 am since we were 4 people with luggage. The taxi was too small and arrived late. We had to call a second taxi. The taxi company also called 1 hour later to tell us a taxi had arrived at the hotel, but we were aleady at the airport. The driver was nice but really not well organized.