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How can they let a 90 year old get to see the doctor by himself. I Understand it's covid restriction. But common, will you remember what the doctor said when you're 90? Exception to the rule should apply... He can't even remember what the address is.... Nor his appointment day n time.. No compassion at all....
Arrived early for a 11:30 appointment, was not called up untill after 1:30. Very unprofessional