Teriyaki Madness

First and foremost this place is ok for a healthier kind of meal but the prices have gone up. My issue with them is how they handled the situation in hand. Bought 2 regular bowels chicken and rice with veggies. Well my kids was eating his and in the middle of the rice was a nice surprise. Had what appeared to be a bearer hair. Or pubic hair was dark and curly. My kid has short blond hair and I have a very short fade clean shaved. Well when I called the location the lady that answered the phone was like ok well bring it back. Ok no problem I just live 20 min away so might take a min but the response she gave was very rude and condescending. I’m like hold up I can send you a picture and show you and if you are making me drive down there I want a full refund for wasting my time. Got there with both bowels and all I asked was here is your food as requested now please refund me. The cook is looking at the bowel 1/2 and said in Spanish nah this one is almost eating how is he going to get a refund for that. My response in Spanish was because you are wasting my time and your food has stuff in it that is not suppose to be. Once’s he did see the hair he knew it was a beard hair. One of the other cooks probably didn’t have a face net. Point is don’t be disrespectful to the customer that are paying money for the food and are not expecting stupid response to an actual issue being brought up. Would have been ok with a professional apology.

Why offer curbside if you never bring it out to my car?? This has happened 3 times now. The staff at this location always seems to have an attitude. The food is usually still good, but I will be going to another location in the future due to the poor service here. They also messed up my order this last time. I paid for all broccoli $2.50 up-charge for broccoli, seriously?! and still got all the veggies.

I’ve been to this chain but not this location before. The food didn’t taste the greatest but I’d been traveling all day, so I ate it. It upset my stomach a bit so I will not be back. I didn’t expect much for atmosphere since it’s right next to a gas station. I can see where this is a convenient location, but the food needs improvement. Too many other places to eat to ever go here again. That being said the people who work there were polite Parking: Lots of parking as it shares a lot with the gas station next door.

This is a good spot - out of the many! And, if you have a family who wants something else - tacos are nearby. The food is hot and tasty - as most meals should be. This store earns its corporate title and I recommend this spot, Chef Uber.Food: 5/5

The rice was super mushy! They need a new cook! Never going to location again! Update 8/25 : still haven’t gotten a refund and they stopped replying to my emails so that’s great guess I’ll just take as a lost and never eat here again!Food: 1/5

It was my first time eating at teriyaki madness. The rice is really really soggy. I’m not at all a picky eater but the rice was literally wet and the eggs in the fried rice was soggy as well so was disappointed. Especially since I paid 17.00$for the bowl.

Pricey confusing menu but delicious nonetheless Update I went back in there today. The cashier was friendly as heck. Good tripFood: 4/5

I paid $30 for extra salmon with my teriyaki salmon bowl with veggies only and ordered thru uber eats. The food was barely warm and definitely not worth 30 bucks. Also there was no place to request extra sauce which I didn’t mind paying for.Food: 2/5

Food is always good. The service is not. There is no way to change or cancel your order on their website if you do it through there. The clerks in the store claim they have no way to help.Food: 5/5

Attitude from cashier was horrible from the time I walked in. I ordered a large two meat bowl and this is what I got!!! Worst service I have ever received from any teriyaki madness Here in Las Vegas... Will never be back to this location seriously beyond upset!!!Food: 1/5