Reviews
If you are looking for a nice, well-managed, petite place to hang with some friends, this is the place. Grab a cupcake and sit down, or take it to go. The cupcakes make lovely gifts and are delightful. I've rarely tasted cupcakes with this quality. The staff are very helpful, and I appreciate their patience when I'm indecisive. While the prices may seem a bit high, the delicious, rich cupcake you get in return is worth every penny.
5
8 years ago (11-12-2017)
You haven’t had a cupcake until you go to coco bean! My fav is ultimate brownie. Ask them to heat it up and you’ll never look back 🤤
5
8 years ago (09-12-2017)
Great service! DELICIOUS cupcakes. I'm talking about perfect. 5+ stars in my book
5
8 years ago (09-12-2017)
So my husband and I used to live in Idaho Falls and would ride our bikes across town just for a cupcake or ice cream. The place was clean, the people were friendly and the cupcakes were some of the prettiest things I had ever seen...we moved away and came back in today for a blueberry lemon cupcake and I have to tell you, I was really disappointed with the experience!
The girls behind the counter were actually pretty rude and had no sense of humor along with over charging us. I was sad to see that not as much detail has been placed in the look of the cupcake and the one I had come for were all burnt. So I chose a sugar cookie instead and the frosting was more like butter than frosting, I couldn't finish it.
I hate to be "that" review but I think it's taking time for the little things that make small business this nation's backbone.
3
8 years ago (23-09-2017)
There are a few very good cupcakes that are worth a try, but the rest are not worth mentioning. The problem I have with this location is the staff. They don't seem to care about the customer very much, and act like it's a chore when you come in for something. Most of the staff do not wear gloves when removing items from the case, which is really gross, and then you see them wiping counters or playing with their hair or phone after. Not to mention this could be an allergy/ gluten problem for some people if there is cross contamination.
Don't get me wrong, I do enjoy coming here on occasion to get a yummy overly sugary treat, but when I do, I am reminded why I don't come in more often. Changes to staff or better training need to be established.
2
8 years ago (13-05-2017)