The Great American Home Store

I purchased a furniture with my money. Seller lady Tina took and completed my order. She especially gave me a paper to fill correct address for delivery. Guess what after all this. They tried to deliver my old address. I waited all day ... I think lady Tina has more time play with her phone instead giving my papers to correct places. Very unorganized business... I lost one whole day ... they asking me if they want me to give them any other day. Yes I do work after 6:30pm any day... ohhh they can’t deliver ... this is not my problem... right now they stole my paid furniture from me...
1 7 years ago (03-05-2018)

It was my first time going to the Great American Home Store, but was a very pleasant experience. The sales person, Keith Hardy, was very nice, and helpful. He gave me plenty of time to look items over and make decision without feeling pressured. I would definitely shop there again.
5 7 years ago (07-04-2018)

I was in the store two days ago in hopes of buying my first mattress. Everett was my salesperson and he was truly great--answered all my questions well and basically gave me the key to the kingdom. Imagine my agitation when I returned yesterday eager to fill out my paperwork only to find out that literally almost EVERYTHING he told me the day before was a lie. He told my I could get the 60 months with zero interest KNOWING I had firmly decided to get a mattress that was $1500. Guess what? You can only do the 60 months zero interest if you spend $2000 or more. He never told me that the day before. He also told me there was a 90 day guarantee where if I didn't like my mattress, I could return it. Didn't find out until I was filling out the paperwork that that only applies when you buy the $200 mattress protector. I asked Everett if there was a delivery fee and he said it was $65. I asked if that was something that needed to be paid up front. I KID YOU NOT, he looked me in the eye and said if you don't wanna pay the delivery fee, I'll take care of you. Guess what I was charged for last night on the paperwork? And to make matters worse, I asked him why I was paying for that and he made it out like it was a deal I was paying $65 and not $135. I'm extremely irritated with the way the salesperson lied to me multiple times and am probably going to be cancelling my order. This was a complete irritating experience and I don't want them to get a dime of my money. Sad because I love GAHS and I've bought from them before.
1 7 years ago (28-02-2018)

This place is amazing!!! James our salesman was great. He introduced himself and then told us if we had and questions to come ask. He did not insist on following us around the entire time, unlike the salesmen at Ashley's. We bought several pieces of furniture along with the awesome warranty they have. It's a 5 year warranty that covers EVERYTHING!!! Best part is, if you don't use the warranty at the end of 5 years they refund you the cost of the warranty in store credit! James also gave us his cell number to contact him in case of issues. Talk about dedication. He really impressed me and my husband(who is not easily impressed). We will most definetly use GAHS for any future purchases.
5 7 years ago (23-04-2018)

Horrible sales experience... Keith or whatever his name is was barely focused on our wants and didn't even try to sell anything because we are a younger married couple. we refused to talk price till we saw more then one. after we asked to see another set of couches he lost interest and started talking to other people and left then told us after we fell in love with a living room set and mentioned a bed it's over in that direction and left. had he have shown a little more caring he would have easily had a 3,000 dollar plus cash sale... will NOT BE going back .
1 7 years ago (23-02-2018)