Reviews
It's nice. It's got what I was looking for and they have a good selection of garden plants. I bought a cactus here a few years ago. It's still alive and getting big. The staff are nice and the place is nice and clean.
It was great to have so many team members available to assist us with our needs!! The Customer Service area needs to have better/ proper signage to where the line begins. We came into the store from plywood/contractor door and needed to return an item and the customer service person yelled at us that we were not in the proper line!
Store usually has all your needs covered. Staff is usually knowledgeable and helpful. Finding them though usually takes some effort. Return policy is good. Isles sometimes get blocked by ladders and boxes see pictures. Self checkout is streamlined. Especially appreciate the removable barcode scanner.
As you would expect from a large store, friendly and knowledgeable staff if you can find one, or find one not otherwise engaged. If they don't know something about your needs, they will usually bring in another employee of better knowledge in your area of need if they can find one, or find one not otherwise engaged. The store is well supplied, cleanliness is a major focus. Prices are comparitive for the industry.
Love Home Depot. Currently converting an old timber frame horse barn into a house and I’ve been to Home Depot more times in the last 6 months than all my life combined. They have just about everything, and very reasonably priced. I recently ordered attic stairs for $109. They’re wonderful. Tools, lumber, electrical supplies, and even a few houseplants.
Wow, I spent 3600 on a four appliance package deal. Supposed to be delivered December 29 delivery came there were two fist punch holes in the front of the fridge so of course I’m not gonna accept it. I return it and now they’re telling me it’s a month out till I get the appliance!! Why does the customer service suck?!? I spent such hard earned money on those appliances and these people act like it’s no big deal.
Great variety of items. Not just a tool place for guys!! Good prices, good service, clean store, and plenty of parking.
Rent at own risk - if you can.... Went to rent one of the towable boom lifts from the parking lot and was told it was "too dark" and I had to come back in the morning to rent. I was told they opened at 6am for rentals. In Dec, it is just as dark at 530pm as it is at 6am - and when I mentioned this, I was told it's corporate policy not to rent after dark in the evenings. When I went back in the morning just as dark btw - this time I was told it was "too cold" to rent a lift. The lifts have "summer batteries and summer hydraulic fluid" so they won't work when it's cold. Seriously? Hydraulic fluid works in airplanes to -18degC.... it was about 3degC.... Still needing a lift, I went to a competitor, rented the EXACT same model & make of lift - and it works just fine in the cold. I would love to know what "summer hydraulic fluid" is and where to get in on this scam. Good luck if you're renting equipment here!
Well we just wanted to check this home depot out, I like the Pro its was modern but the store was small. Only one person knowledge us at the store.
Nobody could find the 90 bags of rubber mulch that was somewhere in the store. Customer Service was puzzled as they could see it in the inventory. Enter Dolores the Home Depot problem solver. She located it on the top rack and retrieved it. Went back to Customer Service and was offered an expedited checkout and my Military discount.