Reviews
I have worked with Susan and her team twice now. I used them to buy a condo in Shaw/Howard and then used them to sell the condo. Susan is upfront, honest, hard working, and determined to do what's best for her clients in an ethical manner. Susan's team has a great website, particularly for new construction. She knows many of the developers in town. And she fights hard to get the best deal for her client. In my my recent experience selling my condo, she took great initiative to find buyers and to research the market. She did more than the general research that many realtors can get through brokerage software programs. She went to talk to developers in the area to develop a rationale for pricing my unit and then to fully support that price to buyers. I got more than asking without the property hitting the MLS. I appreciate the way Susan listened to my concerns and my expectations. She was not afraid to push back when she needed to. And together we arrived at a plan that led to an incredibly smooth closing. I'll continue to use Susan and recommend her enthusiastically.
Susan tapped into her network and went out of her way to get me in on a new construction condo in a popular neighborhood in NW DC long before it even hit the market. I had the floor plans, pricing, and videos of the units before they went public. I was the number one person to get inside the building and secured the best 1-bedroom unit in the building that checked all the boxes, thanks to her. I now know for a fact that if I had been one day late, I would've lost the unit to the person who now lives one floor below. Susan was patient with all of my questions and happy to hop on the phone to address all of my concerns during the interim period between signing and closing which for me was unfortunately very long due to the nature of new construction projects in DC, which Susan explained to me from the beginning and I was fully aware. Susan continues to be an important resource even after closing and I am thankful to her and Alex for the role they played in securing my first home. If you are looking for new construction in DC, she's the one.
Alex and Susan were great at helping us navigate our DC home search. They were very knowledgeable- they brought up features of the homes that would affect it's value that weren't obvious to us. They always had our long term investment in mind. They were extremely responsive. We are very happy in our home, but if we ever need to move, we would definitely contact them again.
Susan and Alex are absolutely wonderful - we could have not wished for a better team of buyers' agents and highly recommend them. My husband and I decided to buy our first home this year. With the DC market moving so quickly it was hard to keep up and really understand what we wanted in a home - what were the must haves versus what could be easily fixed or added to the home at little expense. When we met Susan and Alex, they really helped us understand the market better. Susan and Alex showed us dozens of houses over the course of several week and we passed up on many good options. But throughout both were so patient and understanding and never pushed us to make an offer on something we were not completely interested in. Once we eventually found "the one" they instantly knew and pulled out all the stops to make sure we would come out on top. Susan and Alex really took our vision and turned it into reality and we could not be more grateful.
Susan and Alex were wonderful to work with. They made a difficult move incredibly easy and were able to facilitate all that was involved in my move away from DC and the sale of my home. While I was juggling my move I was able to rest assured that everything involved in the sale of my home was taken care of professionally, with an eye on efficiency and cost. They connected me with a wonderful stager and contractor in their network of service providers. From soup to nuts they were extremely competent, strategic and very pleasant, ensuring that the sale of my home was as painless and as profitable as possible.
I went to The Isaacs Team after working with another realtor that wasn't really delivering the level of detail on potential homes that I was seeking. Susan and Alex not only met but exceeded my expectations in the level of knowledge I sought. They were able to provide me with an in depth analysis of buildings I was considering in DC regarding the builders themselves, down to the materials used. This level of professionalism has secured them a client in me, for all future property purchases.
Susan and Alex are amazing! After a bad experience with another agent left us in a very tough position, they turned everything around. They did a thorough evaluation of the property, offered expert advice and helped to prepare the condo for sale. They also supervised improvements to the property. Susan and Alex worked very hard, used local connections and communicated with us well. Despite the tough August market, we sold in less than 2 weeks. We highly recommend them for anyone who is looking for a competent local agent, with knowledge of the market and a great work ethic.
Alex and Susan were a joy to work with! As a first-time home buyer, shopping was an overwhelming experience, and Susan and Alex helped me narrow my focus and find the perfect home. They also know the DC market incredibly well, and used their insider knowledge to get access to brand-new listings. I highly recommend The Isaacs Team!
While living in New York, we reached out to The Isaacs Team with one particular home in Georgetown that we were interested in. Just a few weeks later, we closed on that exact home - our absolute dream home - and we undoubtedly would not have been able to if it was not for Susan and Alex. Considering we were not living in DC at the time, it was incredibly important for us to have an agent that was knowledgeable, communicative, and trustworthy, and we certainly found that in the Isaacs Team! Not only were Susan and Alex incredibly helpful, informative and proactive, they also went above and beyond and truly had us covered throughout the entire process. Susan & Alex leave no “i” un-dotted and no “t” un-crossed, all while working harder than any other real estate agency in town. We simply cannot recommend The Isaacs Team enough!
Susan is the best! She works harder than any real estate agent I have ever met. Her unique style of marketing brought a never ending line of buyers to tour my condo and she held 4 open houses on the first 2 weekends. Her hard work produced a buyer with solid financing. Sold!