The LASIK Vision Institute

I am BEYOND happy with all aspects of being seen and treated here at LASIK Vision Institute. All staff are VERY welcoming, caring and supportive of assuring that the health of my vision is their priority. They treated me like family and are always there to answer any questions and openly explain everything you need to know about the process. They made every single step painless and simple. From before, during and after the surgery I was guided and cared for with not just professionalism but, with heart. Thank you LASIK Vision Institute and staff for your wonderful service! Oh! And my brand new eye sight of being able to read 20/15. I HIGHLY recommend your services.

Very pleased with LASIK Vision Institute in Ontario. It was a very positive process from the time I submitted the online request for a consultation, to now, 1-day post op. Staff was delightful and knowledgeable. Throughout the whole process they kept me well informed and asked if I had any questions. Surgery day was a breeze and it is clear that the entire team here runs like a well oiled machine. So far the results of my procedure are great. Still some foggy vision which I’m told is normal and will get better each day, but my vision is definitely 20 times better. So glad to be free of contacts and glasses!

John the manager is a great guy very personable, most staff is awesome. Forgot my surgeons name, but him and the two women during the surgery made me feel comfortable getting through it. Maybe 10 minutes in the operating room and a day of sleep and next day seeing the world for the first time almost. Would recommend to anyone. Money well spent, yes it isn’t cheap but it’s well worth every penny. Pro tip, clear out the day of your surgery and just sleep all day!

From my first appointment everyone was knowledgeable, professional and courteous. The whole staff are true professionals and make you comfortable through the whole process. Two days after surgery and I feel great and am truly amazed at the change in my vision. Best investment I've ever made!!!

Amazing experience. Staff was attentive and communicative. At my consultation appointment, staff explained every step of the way from the scans to the different surgery options to cost. I want to acknowledge the staff that helped me directly: John, Sheryl, Claudia & Jennifer. On the day of my surgery, they revisited the grade in my eyes to make sure that it’s correct. The only thing I wasn’t prepared for was the waiting but there was a movie on so it wasn’t too bad. The actual procedure was quick, about 15 minutes. The surgeon was also communicative and reassured me that I was doing great. I came back from my post-op appointment and was informed I have 20/20 vision which is exciting since I’ve been wearing glasses since I was 6. Thanks you LVI!!!

Very pleased with the service and outcome of my LASIK surgery. The staff are very friendly and professional. They gave me options based on my situation and were very flexible in accommodating my needs. My vision is spot on. The Groupon made the 70 mile drive worth it. Love that I no longer need contacts or glasses! Thank you for a great experience, LVI.

Choosing the LASIK Vision Institute was one of the best decisions I have ever made. I have absolutely zero regrets! It honestly feels like a miracle that I'm able to read anything and everything with NO GLASSES anymore! The staff at LASIK Vision Institute are always so welcoming and reassuring. Whenever I go in for my monthly check-ups, they greet me by name & always seem delighted to see me. The surgery itself took about 10 minutes or less. It was surprising VERY fast. Since you're awake during the whole process, it was a little uncomfortable at first, but I would do the whole thing over again in a heartbeat, if it meant getting the perfect vision I have now. The surgeon was awesome - he was super communicative during the whole procedure. Although there wasn't much to it, just "stare at the this light, focus on that light." Like I said, it took about 10 minutes or less to have PERFECT vision. I would recommend this to anyone.

The experience was something else. But the employees are fantastic they all made me feel so comfortable and they all knew what they were talking about. Although my vision is still blurry they assured me it’s all part of the healing process. My vision was immediately better. The only part of the process I would like to see change is the immediate after the surgery. Maybe they can place the patient in a dark room after the surgery instead of before the surgery. But otherwise great experience.

The whole process was smooth from start to finish. The office manager and entire staff was very pleasant and accommodating to the patients, great customer service. I had a lot of questions and everyone was very helpful. Dr. Randa Garrana was really nice, she answered all my questions and made me feel very comfortable during and after the procedure. My consultation appointment took a bit over one hour, and my surgery appointment took one hour. I recommend this place to anyone who is looking to eye surgery.

The examination by the medical assistant was clear and concise. The doctor saw me quickly and explained everything with utmost clarity and understanding of my social situation. He gave me all viewpoints to make a decision and think about surgery in the future. The consultation was free and painless. They also have coffee, water, tea, and hot cocoa in the lobby - I needed that coffee! Overall it was very pleasant and I walked away feeling well-informed and able to take the information and apply them to the future for planning a surgery. I will definitely come back here once I'm ready! The doctors are definitely the best part of the staff!