The Plumbing Detectives

This is an excellent company! I had a leaking 3" cast iron pipe problem and Jason was super responsive in his messages while we tried to identify the problem. His first quote, over phone messages and videos, was fair and clearly stated the possible cost and why. And his service was careful, clean and efficient, with total cost coming down to be under the quoted value. I would recommend his services to any of my friends. Jason, if you are reading this, it was a pleasure to meet you. Thank you for the help and watch out for the sharks! ;

I called the plumbing detectives to try to solve an issue at 11 am, described the problem to Jason and he said it sounded like I needed x, that he had a colleague not part of plumbing detectives that could probably solve the problem as well as Jason could. Jason said he would see if the person was available and call me back. Less than 5 minutes later Jason called back and said that his colleague was available and asked if I could be home in an hour. I was able to get home, the guy called to say he was running 15 minutes late. I described the situation and the guy was very straightforward, no bs, and less than 30 minutes later the problem was solved. Total time from call to fixing the issue was less than 2 hours. In some ways this should be, and is, a recommendation for the guy who did the work but I was impressed that Jason from the plumbing detectives gave up the chance to do a consultation to make some money to then say I needed the services of his colleague. Instead, Jason listened and correctly diagnosed the problem and steered business to the person who would most easily get the job done. That kind of integrity is not so common now and I will definitely recommend the plumbing detectives to my colleagues if they ask for a plumber or if I need any other services. Jason, thanks for being a good person.

Jason was courteous, professional, and timely in his arrival at my home. He took the time to carefully explain how the plumbing worked and what repairs were necessary. I will definitely be calling The Plumbing Detectives the next time I need any work done!

These guys are amazing and honest! Jason came out in about an hour and fixed my problem in an instant. He even gave me advice on 2 other plumbing issues at no extra cost. I will call them first for any future plumbing needs. Awesome.