Sound Choice is the best!! I have used them for a couple years but was really impressed on a recent visit. My hearing aids were not pairing correctly with my iPhone after I purchased a new phone. This compatibility issue had perplexed many users and a message board thought the problem was not solveable. However, Dr. Jessica Voigt connected directly with a Resound technician, patiently spent time going through diagnostics, and was able to solve the unsolvable problem. I didn't have to buy new hearing aids to go with my new phone. Thanks Sound Choice!!