The UPS Store

Excellent service, professionalism consistently, and great management! There hasn’t been a day when I have found this mailbox scattered or dirty in the past few years. The manager hires excellent people with a smile on the face and friendly behavior. Also, they have memorized my mailbox and many times know exactly how many packages I have before even I walk into the store! The level of service is nowhere to be found in Houston at any other UPS stores or FedEx. I have been to many over the years due to work related mailing needs and there is no place such as this! This is the reason I signed up with them for a private mailbox and last time I renewed my contact for two years in a row instead of just one year! I always feel at home when I walk into this store and it’s very dear to me that they care about me as a customer! Cheers!

Merline provided a most exceptional experience. She’s a total pro! She coordinated a multi-package transaction with great expertise and efficiency, and knew how to get her co-workers to help her get things moving quickly. And she’s lovely and funny at the same time. She also saved me a lot of money with her UPS knowledge. Great experience all around.

Love this place. They are all so helpful. Recently mailed a birthday present to my granddaughter who is Away at college. It’s her first birthday away from home and family. The staff at UPS not only helped wrapped the packages well but also helped me to find the best price to get it there in time for her birthday!!

This is my new go-to UPS store! The service was super fast, friendly, and all the employees are welcoming and professional. Since I moved to this area, I’ve gone to the location on Rice based on the reviews but the parking there is awkward and even with no other customers, I’ve always had to wait awkwardly for the employee to even acknowledge me. I’m so glad I won’t have to deal with that anymore!

I drive 5 extra minutes to go to this UPS, the people are always so nice and very professional. I love their energy so I want to give them the business. Thanks guys!

I had an amazing experience with Andrew and Nicole and special thanks to Ms. Merline. This is the UPS to go to when you are in the Houston area. They made ny holidays brighter!

I’ve been using a mailbox here now for 4 years, Merilene is so pleasant and the other staff as well. They help me out tremendously!! It’s a great safe way to receive packages

Love this UPS! I moved out of the neighborhood but I still come all the way back to this UPS because of the great staff and service. Highly recommend!

Always friendly, always efficient, and always professional. I drive out of my way to come here when I need to. Everybody is so nice and helpful, especially Andrew and the manager.

Always great service. Eric and Mrs. Williams are always lovely and polite. Any time I need papers notarized I go here, they make me feel comfortable and are always so kind. Thank you both so much!