The V Spot Nail Spa

I love this Nail Salon. They most definitely make me feel at home. Staff and owner are AMAZING! They do amazing work! Elissa Rocks for Nail Art Hands Down! :)
5 7 years ago (24-05-2018)

I have gone to V Spot for a year now and there's no better place! The staff is awesome, very friendly and personal. The place is very clean which is very important for me, they are very detailed oriented in their service and they always try to please you. I am very happy that this is now my nail place :)
5 7 years ago (31-01-2018)

V always makes the extra effort to ensure you’re comfortable, welcome, and she even tries to remember something about every person who walks in the door. Fair prices and excellent mani/pedis. I’d recommend making an appointment ahead of time since she highly respects others time and refuses to overbook and under deliver. Love this spot!
5 7 years ago (27-01-2018)

****the service is good, the staff is lovely**** this review is in regards to the unprofessional attitude exhibited by the owner****Honestly if I could leave 0 stars, I would. Please save yourself some grief and do not come here. I have been getting my nails done since I was 16 years old and I have never in my life been treated with such absolute disrespect by a salon owner in my life. I am a young professional but I have worked in customer service for ten years before nursing school.....anyway, I was out with my mom and sisters for a belated Christmas gift. There were four of us. My sister booked the appointments for all of us and she had made an appointment for two mani-pedis and two manicures. When we showed up, I asked her if I could do one of the specialty pedicures, she immediately with a flustered "no"......Without even trying to look at her schedule to accommodate the request. (there were two girls with their nails drying and one girl finishing up her manicure)......I looked at the price of $30 for a pedicure (it's $18 in Queens--my sister lives here in NJ). And, I proceeded to say "no, it's ok..I'll just hang out with them. I don't need one that badly". And she says "well you are going to be charged for it anyway" and I said "oh, I didn't know that, well then how much longer is the specialty pedicure?" She says "15 minutes" and I said "ok, well then why can't I have a specialty one if it's only fifteen more minutes?". She said no that she had other appointments. But, what I'd didn't get was that my original appointment was for a hour slot so that's longer than the service I was changing it to.....I continued to say that I didn't understand the issue and all it did was make her mad at me. She was passive aggressive in the way she was speaking to me and all it did was aggrevate myself and the situation. I was honestly appalled at how she handled this whole situation. When you work in customer service you try to accommodate your customers and what I was asking for was not only a more expensive service but it took up the same time as the original manicure pedicure that was scheduled. She should have made it work when I asked the first time. I proceeded to say that I didn't understand the issue but she was adamant about her "policy". My sister (the one that booked the appointment) came in from parking, she wasnt even late for the appointment. Two of us were scheduled for 4:30pm which we were early for and the second two were for 5pm. Even by the time we were done talking, it was all before 5pm.....she started talking to manager when she walked in but was immediately aggressive. And, without even me saying anything to my sister, my sister tried talking calmly to her and wanted to rectify the situation but, the owner would not let up or even attempt to accommodate. Her pride and "policy" meant more to her than her reviews. I thanked my sister for trying and I said "it's not worth it, we will just never come back here again!" Cut to five minutes from then, she takes a walk in!!! LOL what happened to all her "appointments" and not being able to accommodate my specialty pedicure!!??? Mind blown.
1 7 years ago (28-01-2018)

Hidden gem in uptown hoboken my wife forced me to go once a year but I don’t feel out of place
4 8 years ago (30-12-2017)