Reviews
Watermark Independent Living has been a good fit for my Mom and Dad for nearly 6 years.The opportunities and activities are plentiful! The staff is warm, caring and helpful. Our family is grateful that they are thriving in this community that has so much to offer.
Over the last 10 tens, my Mom and i visited most of the continuing care communities in Fairfield County... while the "right time" didn't come around until the last quarter of 2022, I always knew Watermark at 3030 Park was the community i wanted my Mom to join. The staff is amazing... when we visited other places the staff would greet residents but didn't know their names or any backstory to share with my Mom. The Watermark staff knows their community, all their names, all their stories and cares deeply about every person within the community. The move was great, again because of staff... they came to my Mom's home to measure and assess all of the things she could fit in her new apartment. On move day, the team came, packed up all her things. They called us around 5:00 that day and said they were ready for us! The team at Watermark set up all my Mom's furniture, pictures, everything and it looked even better than it did in her home... it was pure joy! The welcome by the community has also been amazing.
Moving my father into the Watermark was the best decision we ever made. He was nervous, scared and all alone when my mom, his wife of 62 years, passed. He didn’t want to be a burden on any of his children and none of us wanted him to live by himself. We moved him into an apartment at the Watermark and within a weeks time he said “this place is the best, I love it here!” The staff has been amazing to deal with and my Dad is happy, and safe. They keep him active and watch his health better than myself or sister ever could. Thank you Watermark! Phil DiGennaro
We recently moved my Mom into an Independent Living apartment at 3030 Park. We had an excellent experience from the initial correspondence with Oli to the tour of the facility, along with a coordinated move-in that was beyond our expectation. Cindy and the team that unpacked mom, put everything in place, including thoughtful snack baskets, and sandwiches in the fridge along with beverages. The attention to detail, the loving care that went into staging her apartment to really make it feel like home brought us to tears. We could not have found a better place for Mom. She is enjoying the excellent dinners served in the dining room, the wonderful staff, meeting new people and making friends her age. I highly recommend The Watermark at 3030 Park for your loved ones! Teresa Harris
My family's interactions with The Watermark over the last couple of weeks, all centering around the placement of my 94 year old mother into independent living, have been nothing but fantastic. Denise Rozelle with Cindy Dungey both provided us the kind of warm welcome we needed that immediately put us all at ease as we entertained the options available to us. What was a bit daunting for my mom was made much lighter and enjoyable by their friendly and reassuring nature. We toured the facility with Denise. What is an already beautiful lobby is scheduled to be transformed over the next few months into a more inviting and updated space. The apartment we looked at was perfect, a one bedroom unit with an updated modern look and feel. Having an outside balcony with ample space for a cafe table and chairs to enjoy the scenery was an added bonus. More importantly, especially to my mom, was the feel of The Watermark. It is a community of residents traveling different paths in their later chapters of life, customizable to whatever stage you are in. The activities range from physical exercise programs to art and educational enhancement programs which provide great opportunities to get involved, no matter her age. The chapel was a highlight for her and would be a place for quiet reflection whenever desired. This is a fantastic property staffed by personnel who are committed to her happiness at this time of her life.
I want to thank all the Watermark employees with whom my Mom and I had the pleasure to know for making her move to Watermark stress free and her time in her beautiful apartment so lovely. From the beginning, Denise Rozelle has been our Champion! Denise has characteristics you don’t find in employees of similar facilities; compassion, positivity, always available, honesty, reliability and her longevity with the company is impressive! Cindy Dungey was above and beyond in helping us with the move. She transformed Mom’s apartment into a showplace. When Mom passed, Cindy assisted me with the difficult task of vacating her apartment upon her passing. Carol at the front desk was always there for me and it was John who broke the news that Mom was taken to the Hospital where she passed the next day. It felt like a friend calling. Everyone felt like family. The head of Housekeeping was so kind to Mom. The Nurse was very helpful. The folks in the Cafe were wonderful to me after Mom passed. Susan Gibbs has been terrific, on point and quick to respond on all financial matters. And, of course, the Executive Director Joan, for her patience and understanding when she visited my Mom in her apartment. She does a heck of an incredible job overseeing Watermark. Mom and I checked out many places over the past years and nothing comes close to Watermark on all levels! There’s no place like Watermark. Exceptional on every level! Thank you, again for making such a difficult time so positive.
We are in the process of relocating our 98 year old mother to the Watermark. We spent a lot of time looking at and comparing facilities and ultimately selected the Watermark based on its amenities and services. We worked with Olivera Uberti on apartment selection and getting through all of the paperwork. She was very accommodating and patient with us and made the process easy. After we decided on the Watermark, we found out that the move and apartment set up were included in the entrance fee. We cannot begin to express what a gift that is. The moving company could not have been better. Cindy Dungey was extraordinary, from working with us on a layout plan, to the helping us understand what furniture would fit, to her unpacking and arranging the apartment, even to the extent of cleaning things before they were put away. What a great beginning to the next chapter in our mother’s life.
Very nice, warm and accomplished residents. All staff members - at all levels - are courteous and doing their best to help. Rooms, facilities swimming pool, Gym, walking trail, common rooms, etc are outstanding. Integrated and complete facility - Independent Living, Assisted Living, Memory Care etc. Nurses on site. All kinds of classes and activities: Yoga, Balance, strength training, poker, poker, table tennis, etc Breakfast and lunch are fine for vegetarians like us but vegetarians' dinner choices are limited. It, however, appears that the Management is trying and committed to solve this problem Jatin and Joy Mehta
My mom moved to Independent Living at The Watermark several years ago. By her own account and ours too, it was the best thing that she did during this time of her life. Having her close to us, and at the same time, for her to have her own sense of community, meals and activities with friends has been great. From the very beginning of the pandemic, the Watermark leadership and staff have done a tremendous job in helping to keep everyone safe, communicated regularly with residents and their families, and provided vaccinations for residents as soon as they were eligible. Most recently, when my mom needed some extra help, the Executive Director and her team were there for her essential and extra needs. We highly recommend The Watermark at 3030 Park.
A beautiful place with good hospitality warm and friendly staff who I enjoy working with from Physical therapy to occupational therapy CNA’s dietitian and my supervisors. Most importantly the care and safety of each patient is prioritized. I have great support from my superiors and peers. Management has an open door policy which I love! great for communicating. A non-discriminating environment multi-cultural and embarrassing. Certainly a great working experience for me.
