The Wax and Relax Studio

Been going here for years and absolutely wonderful service. Talented staff and friendly. You will leave here looking and feeling your best!!
5 7 years ago (16-02-2018)

Does not return phone calls never answers their phone then when you go online to schedule a appointment it's weeks out by that time if they keep on canceling on you you can't get a refund
1 7 years ago (26-12-2017)

Amazing staff! Fantastic massage and care!
5 7 years ago (21-11-2017)

Amy is a fantastic masseuse and I will definitely be back!
5 7 years ago (27-10-2017)

I have never written a negative review for a vendor, but I feel compelled to be honest about Kim Brown’s services—Kim Brown was literally the ONLY thing stressful about my wedding. I am a distance bride getting married in my hometown of Oklahoma City, and initially Kim felt like the perfect fit. After TWO trials, however, I was completely dissatisfied for a number of reasons—she continuously tried to reschedule me for her personal reasons, she was unable to match skin tone properly, and somehow my requested natural look left me looking like a cheerleader. During my second trial, my requested soft, charcoal liner landed me with a thick, black cat eye. She simply wouldn’t listen and as an icing on the cake, her services always ran longer than her stated schedule, with complete disregard for my other appointments. I attempted to sever services with Kim seven weeks prior to the wedding date, hoping she would have time to book other services and not lose money. With this understanding, she agreed to a refund of my remaining deposit. She then disappeared for a month and later came back to rescind her offer of a refund. Her final communication to me was rude, disrespectful, and utterly unprofessional. She even admitted that she has a cash flow problem with her business and can’t afford a $100 refund! She was a nightmare to schedule, to confirm, to communicate with, and she is not a woman of her word. I mean it truthfully—she has been my ONLY source of stress during this joyful process. Client Beware!
1 10 years ago (27-05-2015)