The Works Café

Went downtown during a snowstorm to grab a bite to eat. Unfortunately, a lot of places were closed. When I approached the works, I read a sign on the door that mentioned they were closed due to inclement weather (understandable due to the conditions). To our surprise, a gentlemen (assuming he’s the owner/manager), called us over from the store-front as we were walking away. He offered us a whole bag of bagels because he “appreciated us coming down!” He let us in and gave us half a dozen bagels to-go and wouldn’t take my money!! Im literally writing my first review ever as this gesture was much appreciated! Bagels were great when we got home. Highly recommend this place as you don’t witness this kind of kindness everyday! Thanks again to the works cafe!
5 7 years ago (13-03-2018)

Cool atmosphere and great range of both healthy and indulgent breakfast choices. The service was very helpful and friendly; but unfortunately they did get my order slightly wrong. Breakfast burrito was good and bagels were very fresh.
4 7 years ago (22-04-2018)

I stood next to my mother and listened to her order a bagel and two orders of toast with PB & J. We waited for close to 20 minutes and saw lots of people come and go with their food, and still no sign of ours. When we finally went to ask, they said they'd made a mistake and put our ticket at the end of the queue, but they'd just finished making it. We opened the bag to find that they had only made one order of toast, and they'd ignored the request to put the cream cheese and PB & J on the side.. even though it was printed on the receipt. Really bad service.
1 7 years ago (28-05-2018)

If I could give them zero, I would. Terrible downtown parking, of course. Concord is messed up that way. But when I asked for extra cream cheese on my bagel, the guy smirked, huffed, puffed (literally), rolled his eyes, got upset, told his colleague that I’m dumb because I’ll ruin my bagel, and basically was a jerk to me. Other customers noticed. The owner was oblivious to it all. It was an embarrassing moment. I’ll never go here again! (And I frequented the place for years.). Imagine the loss of the lifetime value of a customer!?!
1 7 years ago (03-01-2018)

Ok. Had a BLT. Not toasted. Had to search to find bacon. Super big chunks of carrot in smoothie. Pretty expensive. This was my 2nd time, prior visit had a quinoa bowl that was excellent.
3 7 years ago (24-05-2018)