Reviews
This is the best eye doctor I have ever experienced. He takes his time and really does a detailed eye exam. He cares for his patients. The bonus is Bruce that helps picks your eye glasses. He does wonderful job in fitting your glasses and he goes the extra mile. I will not ever stop going to this eye office. It is truly the best!
I wish I could give different review stars for the various people in the whole office. Dr Thompson would get 5 stars he is amazing, takes his time with you and explains everything that you ask about. The guy who does the fittings would get 5 stars as he is very good at what he does. There are 3 women at the front desk; the one that is nearest the door and has red hair would get no more than one star, she is rather rude she doesn't want to do anything to help someone. The other two women are better than she and one especially was helpful. They would get 3 and 4 stars. I am actually actively looking to go elsewhere with my eye care because of the one woman who is so damn rude. I had a friend call to see about making a new patient appointment and the lady was so rude to her she decided to go elsewhere. Dr Thompson this woman is costing you money and losing your patients.
First off, Crystal and Bruce were disrespectful beyond belief, i couldn’t believe it!!! nobody deserves to get treated how they treat people!! it’s like they think they are better than you or something. i wouldn’t recommend this place to ANYONE i know. you ask a simple question and they act like your are already supposed to know the answer and look at you like you’re dumb. i was so angry when they treated my sister like she was nobody. never going back here!!!!
I really enjoy going here. For both my contacts and glasses. Dr. Laura is excellent! Very knowledgeable and personable; takes time to answer any questions. The office staff has always been friendly and helpful. I've even been in a few times to have my glasses adjusted or repaired and they always make the time to help me with no issues. Glad I found them, 100% would recommend!
I have seen Dr Thompson a few times over the years. I live and work on the road, so I have used a Variety of eye doctors. A few years back I was unable to get a good correction with contacts but Dr. Thompson was able to figure out the issue and get it corrected immediately. I’ve been unable to get a proper correction for computer distance reading for several years. I stopped in Kansas City to visit family and made an appointment with Dr. Thompson, and again he nailed it! For the first time in several years I can read my computer. Thank you Dr. Thompson for all you do!
One of the receptionists is amazing. She was willing to help when others were unable or didnt show up. The lady that adjusts the glasses came in an hour late. It took her 4 minutes to do the full adjustment. Come to find out, no one warned us that the glasses they offered would no be able to be adjusted to fit my son. The same lady that did this also told me they would be done in 2 weeks. I called 3 weeks later asking. She was quite cut and rudely told me due to the insurance change, it would be a month. I was never told about this. I would have taken him somewhere else. The manager was nice, but she just told me they would be getting a new adjustment lady. Worst experience at an eye doctor. Dont waste your time
My wife went there three weeks ago for regular check up and she’s not happy at all, she got the prescription and couldn’t use her glasses because she feels dizzy and blurry when using her new glasses. She went back to corrected but they just look at the glasses telling it needs to adjusted, now her glasses was adjusted but still the same, she spend a lot of money, time and gas because we live in Gardner. Never to come back and never to recommend this clinic at all
My kids had a flawless experience there! Super quick/easy/patient people, especially since I brought all 4 kids. My daughter ended up needing prescription glasses for slight nearsightedness— they arrived in less than a week. And they helped shape and fit the glasses, all while talking to my children like they matter, instead of like an inconvenience. Thank you! We’ll be back each year!
Dr. Blacklock performed cataract surgery on both my eyes and my surgery was successful. She is professional, caring, and has really helped me with my eye problems. Her office staff is great. I've been with her for over a year and have only had positive experiences. Thankyou Dr. Blacklock :.
Dr. Thompson is fantastic! My son had a serious eye infection, and Dr. Thompson and his entire staff are excellent. They took their time and explained everything. Great opthamologist!
