Timber Dental

What a great experience. They were super nice, knowledgeable, and really made you feel cared for. Crista was really personable and did a gentle cleaning. The dentist Will laid out a manageable plan for my tooth issue and even fit me in for an emergency visit. Wow! I'm happy to be a patient here!!

Went in a couple days ago for a check up and I had a fantastic experience. The staff did a great job of reassuring me throughout the whole time I was there! They were nice, attentive and straight forward in a good way. The usual stigma around visiting the dentist is tough, but they make it easy to want to come back! Thank you, ladies!

I've had good and bad experiences with dentists throughout my lifetime, and my first visit to Timber Dental was overwhelmingly great! The receptionist who helped me before the appointment and with scheduling afterward was also so sweet and helpful. My hygienist and dentist were both so kind, personable, and down to earth - not to mention extremely gentle when doing x-rays and working in my mouth. I felt completely at ease, and was comfortable asking questions without feeling silly. I was pleasantly surprised by how modern everything was at the NE location, and loved that they involve patients in reviewing their own photos and x-rays so you really understand what's going on. Overall, an extremely positive, stress-free experience. Happy to have found such a wonderful place!

The workers here and Dr. Will are wonderful. I can’t stress that enough. The management really needs some fixing. I had called to make an appointment to have a temporary crown put on the day after a root canal and my appointment was made. I showed up and the manager basically told me that that person didn’t know how that scheduling process went which is the managers fault 100%, not the staff member and that they couldn’t see me today. I was also forced to put down a down payment to reserve my crown appointment which had never been mentioned to me in the 3 times that I had called about scheduling it previously. The reasoning behind this was that the “team’s time is important”. Which is absolutely true- but what’s funny is nobody considered that I had taken half a day of personal time off of work for this appointment that was confirmed through text. The person who helped me reschedule was absolutely wonderful, I wish I had caught their name. The manager however never apologized or even spoke to me about the mistake. And the fact that this even happened was just ridiculous. Maybe going forward- you should train your employees properly and let them know that they need to get assistance when scheduling a complex procedure until they know the protocol. I can’t believe I have to sit here for a week now fresh after a root canal without sufficient protection on the tooth. All the manager said to me was “you should be fine just don’t chew on that side”. I was responsible enough to make the appointment and Timber’s manager didn’t seem remotely bothered in having had wasted my time. The “half price” down payment requirement is an embarrassment and the company should be ashamed of themselves for that decision. As a company it is YOUR responsibility to compensate your workers when things get canceled on a customers end. I certainly can understand a no show fee, but a $380 down payment just to schedule a necessary procedure? Ridiculous. Is your company refunding patients who take off work and use $90 of PTO for an appointment only to be told that there was a mistake made and be sent home? No? Interesting.

Don’t let the intermittent sketchyness of neighborhood put you off, Timber Dental is terrific! Skilled, comforting with some great dental tech.

Timber Dental is an amazing organization, and Dr Garcia is an incredible dentist. My latest visit was for a crown. I have difficulty getting numb, and he went to great lengths to ensure my experience was absolutely pain-free. He also took exceptional care in every aspect of the procedure to ensure the best outcome, including a correction to my bite. I'm so impressed with him and all of the staff. They really go the extra mile.

One of the best experiences I have had at the dentist in 2 decades. Dr. Will Garcia was very thorough and informative. The hygienist were very friendly and good as well. Highly recommend this practice

I was really nervous visiting the dentist, but they were so kind and went above to make me feel so safe and taken care of. I have zero reason to feel nervous with my next visit knowing they prioritize my comfort. I really appreciate this clinic and am beyond grateful.

Quick and easy. Many different comforting things offered for a pleasant experience. Recommend to people who like a personal touch to what could be a nervous visit. Thank you Dr Nicholas for helping get my child back on the path to a healthy smile.

On my very first visit, I experienced great. All the staffs are professional and friendly. The hygienist was very amazing. Dr. Garcia did incredible job. And he was listening, advised me about my future visit what needs to be done.