Reviews
One of the best experiences I've ever had. I asked a few questions via email and I had a response very fast on a day they were closed. Quoted me a ridiculously reasonable price dealers price started at 3x theirs and that was just to diagnose issue. I was able to stop by next day, he took a look and just had to reapply a pad rain sensor. Instead of charging me he was extremely friendly and readjusted pad. 5 outta 5 can't say enough nice things about Titan auto glass and Bill!
We needed a window fixed same day for a customers work van. Ice damaged the window. Our regular glass companys were unable to help us out. One call to Titan and they sent 2 fellas who fixed up the van and also cleaned the broken glass. We are located in Guelph and their speed and efficiency was amazing! Would be happy to use Titan again. Price was comparable to our competitors also.
My windshield cracked as a result of a flying object on the 401. Thankfully I was still able to drive and nothing worse happened. Still, not something fun to deal with. Called the dealership I normally deal with. 24 hrs go by and I don't hear anything. Driving north on King I see Titan's sign and called to see if I could bring my car in for an estimate. Bill answered and he was friendly and professional. Brought my car in, he gave me an estimate, I made an appointment, within a week, it was as if nothing had happened. My windshield was restored. They replaced it with an OEM equivalent and it's great. What made me decide on Titan was not only the price but dealing with Bill, Larissa, Jacob and team, along with the cleanliness and professional feel of the shop. They provided a shuttle home and picked me up when my car was ready. All-in-all it was an exceptional experience. They helped turnaround something painful and made it easy to deal with. Thank you Titan Auto Glass team.Services: Auto windshield replacement
Hidden Gem for Windshield Replacement 1 Provided reasonably priced quote which still includes warranty. No upsells. Other competitors were influencing me to claim through insurance so they can charge more. 2 Assured me that I can cancel appointment anytime rather than being pushy for sales. Matter-of-fact, I changed my appointment to even five days earlier time & they were still able to work on my vehicle. 3 Upon arrival, greeted me with smile & ensured all required Information is taken at vehicle drop-off time. 4 Complimentary shuttle service for drop-off & pick-up which other competitors didn’t even mention. 5 As promised, Vehicle was ready for pick up at the time estimated. 6 Paid as quoted price. No surprises or extra added in the name of services or unfamiliar findings. 7 I was surprised when I sat inside my car. They even made sure the sticker for oil change maintenance was placed in the new windshield. Kudos to this. Without a doubt, I would recommend Titan Auto Glass to anyone who is in need of windshield related work. I can vouch for that service, since I have personally experienced it.
An incredible experience. I am very grateful to the staff at Titan for replacing my windshield impeccably for an incredible price for my BMW M5 Competition. I am very happy. A clean job, professional staff, excellent communication throughout. I recommend everyone who needs to get work done or replace their windshields in Ontario to go to Titan Auto Glass. The best service AND the best price.Service: Auto windshield replacement
Highly recommend. Very highly.. Dealership wanted 3x the price to get it done in a week and a half. they did it in less than a day, so easy to communicate and even suggested a place to get my tint redone. Friendly all around. Just amazing!Services: Installation
Called them after being referred. Booked hem to fix a stone chip in my windshield, they happily came out to my work and did it on my time. Billed to my insurance and I didn’t pay a penny. Weeks go by and the ship continues to get worse and worse. I call them to warranty their work, now they need me to bring it to their shop to “assess” the chip and determine if they can even fix it. Their shop is 40 minutes from my home / work. They happily came to my location to do the job but won’t return to warranty their work. Very poor customer service. I will not be back.
Had a stone "pit" my windshield on my 4 month old Subaru with Eyesight, right before the temperature was about to drop 15 degrees or more overnight. I was afraid I would wake up to an unfixable disaster. Replacement for a Subaru w/ Eyesight and camera calibration is $$$$. Titan Auto Glass had me within 2 minutes of me showing up, filled the pit, and didn't charge me a dime! All must have been within 10 minutes! Extraordinary service!Service: Auto windshield repair
I have used Bill and his team at tighten auto glass multiple times every time. It’s a great job done on time at the quote that was given really appreciate your work bill.Service: Auto windshield repair
Bill and the whole team we're nothing short of exceptional, I had a problem with calibration after install from another company, Bill was able to recalibrate my car in less than an hour and get me back on the road without having to deal with flashing icons on my dashboard. Thank you again guys!