TJ Maxx

I started shopping here years ago because the store is so conveniently located across the street from the Metro station. It's always clean and neat and there's a large selection of clothing, accessories, jewelry, cosmetics, housewares and more. The staff is very friendly and helpful.

Watch out one of their cashiers fully scammed me into applying for a credit card without ever telling me really dishonest. She asked me if I wanted 10% off and I said yes and then she immediately applied on my behalf for a credit card without ever asking me. Now my credit score is impacted and I do not need a credit card from TJ Max. Very dishonest and I feel tricked

Nice store, great location, friendly staffs, had no problems at all.

I love T J Maxx but I won't ever step foot in this one again after how unfriendly and unhelpful the entire staff here was. Go to a different location or shop online, this entire staff should be replaced. I planned on spending a good bit of money here but after how the staff treated me I left without spending a dime.

Confused about the special cashier named Zavcn. Extremely rude, not responding, forcing me to pay, and threw hanger in front of my face?????!!!!!! For one second I doubted if I was speaking any alien language that he didn't understand. But the manager is very nice and friendly!

8/27/21 visiting DC for Voting Rights March and decided to visit TJ Max to compare it 2 NY stores and of course they carry the same items!! I was surprised to see item!!

I came into the store trying to complete an overdue return original purchase date of 7/21/22, purchase amount $189.68 even before starting my store experience I witnessed who I now know as one of the stores' managers Marcus was having a disgustingly short interaction with another customer who seemed to be on the phone before I even walked past the jewelry I was witnessing the manger imitate and in an over theatrical way handle the patron i.e lots of eyes rolling, audiovisual sighing and cuteness. Knowing I had an item past its due date - I pursued the store with my partner before my return because I was under the assumption that I would receive store credit for my two under twenty dollar returns. we approach the # 5 register and walk up to a swarm of associates & managers mid-conversation, upon walking up I was not spoken to until I addressed I had a return. From that point on the interaction deteriorated; before the associate began initiating the return process I alerted her to the fact that the tags had been removed due to my assumption the items would fit she didn’t acknowledge that and began the return process. Upon finding out for herself that the items did not have the tags attached but one tag was present along with the items she again did not address me nor my partner and walked away to begin speaking with another “associate”. The “associate” the manager who never once announced himself as such informed her that due to a myriad of things that were not explained to us, our return was unable to be processed and we couldn’t be helped. At this point in the interaction, I attempted to clarify the situation and highlighted the item on the receipt that was correlated both in price and item description. The associate at register 5 condescendingly began to explain that the item could not be returned. When I asked a follow-up question, she did not acknowledge me or my voice and began to speak to my partner who up to this point had not spoken. effectively letting me know that she decided she was finished speaking with me. I took offense to her immediate dismal of me, I had not and did not raise my voice or ask to speak to a supervisor nor did I curse or use inappropriate language. However, when I asked if she was okay hoping to gain some clarity as to why I was being treated with an air of disrespect as if I had desecrated the store she walked away once again and shouted across the til to the other “associates” that were present. An associate then approached the situation the associate we later learned was Marcus, a manager at the location. Not once during the entire interaction did he announce himself to be in a position of authority nor did he offer to assist us or take over our transaction nor did he once apologize for the unnecessarily elevated situation and we received an attitude that matched, if not exceeded, the attitude of the cashier we were dealing with originally. As we explained that the cashiers’ tone, tenor, and dismissal were inappropriate and unwarranted, Marcus could only offer an apology that he was “Sorry we feel that way” partnered with a visible attitude. At that point, I was disgusted that such a simple $12.99 return could turn into such a disaster that only assumed the worse of us and our intentions. As we learned we would not be helped we simply gathered our things and returned to the main entrance and requested a corporate # and/or store #, the associate attempted to intercom both Managers Marcus and Alice both were present during the interaction but did not once offer assistance or announce their presence, who procured to not travel upstairs or even return the call and one can only assume they did not take the time to address us because they had assumptions of the complaint and made it clear they did not want to help.

Cheap and nice quality woman’s clothing was plentiful. The only problem is that the men’s section took up a small corner of the store and had little variety.

Amount of merchandise amounts and quantity is much limited compared to other store locations. Prices are very affordable.

Had just what I wanted! Clean & organized, & well stocked sore! Helpful & friendly staff!!