Top View Sightseeing

Great way to see the city! Recommended for anyone trying to capture lots of iconic landmarks and get around city. We hopped on/off the bus 25+ times. One of the cheapest ways to get around the city. Tour guides were very friendly. Couple things to be aware of though: •The Uptown Tour bus runs far less often so you may be waiting an hour for bus to arrive. Also that route has many low branches you need to duck under. •If you take Statue of Liberty Ferry Tour, be early so you don't get stuck downstairs instead of top of deck where all the views and picture opportunities are. •Unfortunate that they don't wipe the seats dry after a rainy day. All-in-all was very useful service. Downtown Tour is a favorite

I would give it zero stars if possible. Of course they have guides at every corner selling this tour bus. I would say our sales person was excellent, but it's what happened after. Supposedly the buses should run every 15-20 min which was perfect with me not being able to stand long. Every bus that stopped was completely full and it didn't help with over 70+ people in line waiting and we were near the front. About ten buses did stop, but were all full so no one was able to get on. I promise you I was in pain and crying because I was standing so long no benches to sit. You ask why not just get a taxi...we had paid over $370 for four people. I didn't want to pay another $70 for a taxi. Just be weary with the hop on - hop off, that if you hop - off, it may be a while, long while before you are able to hop - on. The cruise offered with the package was nice. There are no refunds and the hop-on hop-off part ends at 7:00 p.m. even though it says 24 hours 24 hours until your ticket expires, not the use of the hop-on hop-off part Also, the orange line doesn't run anymore since 2019!!! We would have been better off with a taxi.

It was a great experience, but the ticket seller advised us of wrong time for the last bus departure for the Downtown experience. Luckily, they honored our tickets for the Nighttime tour. It was amazing as well. Just beware and get confirmation from 2 or more sources before purchasing tickets. Otherwise, you may go through this incident and there may not be a substitution available. Also, it would be great if they clean the front windows of the upper deck so pictures are clearer. It was a chilly night, so we were under the hooded area. Pics would have looked better without the smudges of the front window.

Excellent experience with 50/50 talking tour. We could jump off the bus at a stop and jump back on. Would definitely recommend to other tourists! Edit: Changed review from 5 stars to 1 star. The guy on the bus when we went to get off told us the last bus left at 5 pm. We were in line from 4:45 pm until 5:10 pm when the bus arrived. When we went to get on, the bus driver told us we couldn’t ride because we didn’t have an active ticket and to ask the bus driver in front of him. When we went to ask, both drivers took off and left. We had to get a Lyft to get back downtown, took an additional 30 minutes to pick us up, and cost us an additional $50.

Everyone has to do this hop on/hop off tour if you are in NYC! We were there for 5 days and got a 72 hour pass. Perfect! Great App showing when the next bus will be arriving; bar code on your phone is your ticket. Timed it just right at dusk one evening and got beautiful skyline views of the city. Note! If you are planning ahead, get your tickets on line, they are about $30ish cheaper than getting on the street. Also, the last bus starts out at 5P, for downtown, so plan accordingly; I wished they had a last bus at 7P. My only other tip is that you should plan your days up town and down town, so you aren't running back and forth.

We got a great deal for 72 hour tour, was able to go Downtown, Uptown, scheduled Statue of Liberty cruise, night tour, and Brooklyn. The app was great to see when the approximate time bus comes. The walk from stop #11 to Pier 36 was far. We got lost in Chinatown trying to find #10 or #11 stop. I would recommend Top View use the stop number when they make a stop since it is on the map but the tour doesn't mention the #s. Other than that, the drivers were friendly and helpful. When it rained, the bus provided ponchos.

We had a great experienced with Top View Hop on Hop off bus in NY! Good customer service also excellent service on the bus! The app is very easy to use, remember to book The Statue of Liberty Cruise, Night Tour, Brooklyn Tour ahead of time! My favorite is the night tour

It passes all the main attractions. Unfortunately, most of the buses did not have ramps for wheelchairs, and half of the buses were not air conditioned. Most of the drivers were friendly and helped lift the wheelchair. One day we forgot our backpack with our passports on the bus, and there was quite a panic because we did not know the bus number. We called customer service, but they did not know how to help us. Several drivers of other buses also interfered, and in the end we got the backpack with the passports and all other stuff at the final stop. We were very happy and relieved. Thanks to the honest finder and to the bus driver. I recommend that you always pay attention to the number of the bus.

You have to take this tour. It's the only way to see all of New York in one trip. We did the downtown tour and it was great, BUT! GET ON THE BUS AND STAY ON THE BUS UNTIL THE TOUR IS OVER! Saw plenty of sad faces as I drove by on a full bus. Use this as a tour, not as a method to get around.

Very Bad experience. I'd taken combo ticket for Hop on Hop down+ Liberty cruise. 1.There was no clear direction, where to reach for Cruise 2. They forced us to install app to scan ticket wasted 15-20 mins for that 3. No clear distinction even if you take Premium ticket or standard ticket. After the cruise, thought of onboarding the bus and waited on stop 11. Yet there was no clear idea which side we need to stand on the road. One of the bus got broken down and entire passengers were on road waiting for another bus. 4. Many other buses came through, but all were fully crowded. 5. Thought of canceling the trip and hence called customer care. No response from them even repeated tries still I called during their biz hrs Pls see the pics of the excellent experience!