Reviews
Be careful when you work with Preston, he refused my repair request 3 times for the same issue. To repair a sprinkler system leak.. he asked me to monitor 1 week, turn off system 1 week, shut the water off 1 week.. and then he promised to send contractor, then when I submitted the repair ticket, he canceled it and said he fixed it already. How can he access my house to fix it? Then he wants to see me to discuss.. what does he want to discuss after 1 month! My water bill is $150 for a vacant house! As of today, no repair….why didn’t he send contractor to fix it?
I visited the website after doing a search for trendmaker home builders. Trendmaker change their name to Tri Point but it also looks as if they changed the style of build to the homes. So they weren't my style but may be someone else's.
We recently bought an inventory home in the Hidden Arbor subdivision in Cypress. Trendmaker has had a long history as being a top home builder so we were very excited about our purchase and I have absolutely no complaints about the quality of our new home. Our problems have all began after they started the construction of three new homes on our cul de sac. The subcontractors have driven through our yard 4 different times and some days I can't even pull in my driveway. One day there was eleven vehicles and two trailers double parked in the street. My wife and I have sent pictures and voiced our concerns to the salesperson and the superintendents multiple times and have gotten no response other than to get our yard repaired. Getting the yard repaired just seems like an opportunity for someone to drive through it again... We have basically been told that the homes will be completed in another 45 days and then everything will be fine. Their lack of interest in the problem is what is most disappointing. Our complaints have basically been dismissed.
The design of the homes are lovely. The sales lady is so nice and funny and Daniel; one of the contractors is amazing. The problem is once you buy the home all warranty repairs take forever. They are done without attention to detail and sloppily. The customer service is just awful. I wish I could recommend their homes but I can't.
My Trendmaker Homes’ consumer experience has been rather disturbing. To name a few incidences, a Trendmaker representative breached my confidentiality and created a safety threat and I notified law enforcement about the threat, Trendmaker sent quite a few confidentiality agreements with enticements for repairs, Trendmaker stopped my home repairs because I did not sign the confidentiality agreements. I filed for arbitration to resolve the problems. My first arbitration proceeding was vacated because Trendmaker breached the rules of arbitration. After the second arbitration, I received an award letter that Trendmaker disputed against. I filed for mediation after arbitration for Trendmaker to adhere to the arbitration decision letter for remedying my home’s building code violations of slopping, sagging and deteriorating structural defects as well as many other home defects. Most troubling, Trendmaker’s representative came to my home unannounced and most definitely unwelcomed and disputed my request to leave the premise until I attempted to call law enforcement. In addition, Trendmaker technically infringed on my civil liberties right to privacy by attempting to transmit audio from within my home. If I had known that I would have had such an awful consumer experience and that Trendmaker had so many legal problems as noted in Fort Bend County Texas district's public court records, I would have never purchased a Trendmaker home. TO: TRENDMAKER HOMES, INC. C/O CORPORATION SERVICE, NOTICE: REQUEST FOR DISCLOSURE filed on November 17, 2017. The case is presently pending before the 400TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 17-DCV-246589. TO: TRENDMAKER HOMES, INC. C/O CORPORATION SERVICE, NOTICE: REQUEST FOR DISCLOSURE filed on January 29, 2018. The case is presently pending before the 434TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 18-DCV-248300. TO: TRENDMAKER HOMES, INC. NOTICE: REQUEST FOR DISCLOSURE filed on March 01, 2019. The case is presently pending before the 400TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 19-DCV-260160. TO: TRENDMAKER HOMES, INC. NOTICE: REQUEST FOR DISCLOSURE filed on June 19, 2019. The case is presently pending before the 400TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 19-DCV-263661. TO: TRENDMAKER HOMES, INC. NOTICE: REQUEST FOR DISCLOSURE filed on November 20, 2019. The case is presently pending before the 400TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 19-DCV-268791. TO: TRENDMAKER HOMES, INC NOTICE: ORIGINAL PETITION filed on February 05, 2020. The case is presently pending before the 400TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 20-DCV-271067. TO: TRENDMAKER HOMES, INC. ORIGINAL PETITION AND REQUEST FOR INJUNCTIVE RELIEF filed on June 16, 2020, a default judgment may be taken against you. The case is presently pending before the 458TH JUDICIAL DISTRICT COURT of Fort Bend County sitting in Richmond, Texas. It bears cause number 20-DCV-274165.
Trendmaker Homes did a great job on building my home and service follow up after close. Would strongly recommend Trendmaker if you are looking for a new home purchase.
I live in one home built by them and they refused to give me the blue prints and plans. If the house is mine, why such reluctance on sharing it?
I inspect houses and Trendmaker are by far better than most of the production builders. They do an excellent job in building a sound house.
Trendmaker is the best. From the start, the salesperson was great. the value is unbelievable. The service is amazing.. Towne Lake is amazing. thanks Trendmaker, I highly recommend trendmaker homes and Towne Lake!!