TruGreen Lawn Care

We've used them before and had great results but this year it's not been good. It's been over 2 months since anyone was out to do a treatment. I called my back lawn looks terrible and discussed it with them and was given no reason, just that someone would be out this week. :- Not impressed. We'll use someone else next year.

The employees are nice, which is where the positive ends. I used TruGreen years ago but stopped because of their inability to prevent crabgrass and stop weeds. After a couple of years I gave up and had to DIG out a bunch of patches. Got things looking good again, then schedules got rough so I went looking for someone to fertilize on a regular schedule. The neighbor recommended company had a full schedule, and other options were not looking so great. I decided to give TruGreen another shot. They started treating my lawn once again at the beginning of the 2017 season. By mid-summer I had crab grass and weeds - not happy. With limited exception, when I called to get a re-treatment I would be told something like 'your regular treatment is coming up in a couple of weeks so we will take care of it then,' despite my insistence that we had a problem. I paid them though the year, never being satisfied. This year I got a text saying my first treatment was scheduled. I called them and told them forget it. They gave me the we will get it right thing, and offered a free treatment. I told them I had serious doubts, but they insisted they would not charge and if I had any problems to call back in 10 days. Guess what - WEEDS all over the place a week after they treated. I call back and say I am done, they say they will come back out and fix it. I tell them with a decent amount of detail what the issues are - Clover in the park strip, crabgrass emerging near the end of the back yard, dandelion everywhere. Well, they came back out and were very prompt. 4 Days later, worse than after the first visit. Insane. All the photos are from 4 days after the second visit. Remember, this company treated my lawn for all of last year as well! If it were not for the people in the call center being nice, this would be a 1 star review.