Reviews
Manny Z. Review about visiting the site and telling him we would send out some one to repair lights are correct.
He failed to mention the point that we were working with a system installed by others. Within the first year of installalation we honored the warrantee. We even replaced a few lights that were questionable without an additional charge.
We also sent the manufacturers rep out after our year warranty expired to check the lights. Per the manufacturer there was no problem with the light fixtures , it was just bulbs that need to be changed out. The manufacturer rep promised to change the bulbs. They never got around to it
We came to the job after another contractor did all of the work ( which was poorly done) and we pointed out some real safety concerns with his fire features, water feature and existing lights.
We should have never gotten involved with a project that was poorly executed from the beginning by another company
I was trying to be helpful.
5
7 years ago (11-09-2017)
My wife and I are very happy with the experience from Tucker Design Build. We hired them in early 2017 and the project was completed on time and it was amazing. Best work in South Florida.
5
7 years ago (08-09-2017)
Note: I chose Bruce Tucker and his company based on their positive Google and Houzz reviews.
In short:
I hired Bruce / Tucker Design Build for uplighting in my backyard. A few of the lights, primarily one in a fountain has been out for 7 (seven) months. After patiently asking for him to please assist in replacing them (as they are under warranty) I've had to hire and pay my own electrician to look over his work. Bruce assured me he'd make it out several times and never did, then finally showed up, only to send me back to the end of the list of people he needs to repair projects on.
What I realized throughout this entire experience is this: The degree to which you will be serviced is based on two primary factors. The first being the size of your project, and the second being the possibility for future business. There is an additional variable, which is the length of time since your work was 'completed' that can also affect the outcome. For the sake of simplicity we'll identify the first two which are a bit more relevant. Please refer to the associated graph below.
As you can see, your odds of service are best when you arrive at the 6 figure mark, WITH the possibility of future business. Otherwise, you will more than likely join the list of "50 people calling (me)" (in Bruces own words), upset that your hard earned money is now at the bottom of your landscapers concerns.
We have worked with over 15 different companies on various projects pertaining to interior and exterior upgrades. Tucker Design takes the cake as the least receptive. Our project was also
1
8 years ago (02-08-2017)
Working with Bruce has been a wonderful experience. His work is absolutely stunning. The work crews are clean, knowledgable, detailed and deliver unrivaled workmanship. Would definitely recommend Tucker Design Build to anyone seeking a beautiful exterior transformation.
5
8 years ago (07-05-2017)
BUYER BEWARE, Bruce Tucker over promises and under delivers. I started a new pool, spa, BBQ, landscape project June 2015 and now we are October 2016. My spa has leaked 9 times of 700 gallons of water each time, nothing is completed! Glass railing still doesn't have permit, pool and spa not working. BBQ isn't finish.
I made a grave mistake and overpaid him, $140,000 so far and haven't seen them in months. DO NOT HIRE THIS CONTRACTOR, most of his reviews are from friends or other contractors. Read carefully and be forwarded!
1
8 years ago (27-10-2016)
