Tucker House Nursing Home

My mom is in here because she got into an accident and she got out of the hospital on Saturday and since then the caregivers have been doing and amazing job at taking care of her. The nurses are going to teach her how to teach her how walk because in the accident she broke her legs but now she is feeling a bit better. I am really happy about this place. I know the nurses are taking good care of her. And she feels comfortable in here. Thank you to nurses for doing a great job.

I have a friend that is staying at this place. I wish i could leave NO stars! This place is TERRIBLE!!!! The workers are incredibly rude and unprofessional! This place seems to be to laid back. I have experienced over the phone yelling, cursing, & threats being made by nurses and the director. I have heard one of the nurses check on a patient to shut the light off after 20 minutes of waiting and ignore the patient when she was in pain just walked right out of the room. I have seen a big water puddle in a elevator with no sign and took a long time for someone to pick up. I have overheard a nurse threaten a patient.My friend had told me that no body cleans or changes the bed when supposed too. My friend had to call the nurse twice for her needs that were finally met after 35 minutes. I can keep going and going! I would NOT recommend any of Your loved ones coming here.

By far this is theeeeeeeee best nursing home I’ve seen in a long time! I travel to many different facilities and the care here exceeds the expectations of any nursing home I’ve ever visited ! Hearing from many patients ,staff and family ; they are more than satisfied with the facility overall ! Let’s start with the face of the facility ; The new Administrator Meir leaves an open door and comfort zone for families and residents. He is extremely professional , friendly , approachable and he puts the residents’ needs first! His staff here appear to be more than satisfied with him. With new administration in place, you can see the clean “up-keep” of the facility as well as the appearance of the residents and just the environment overall. The residents really seem to feel at home and the families of the residents feel like it’s their home too when they visit. Staff are extremely friendly and they feel appreciated . You can just tell everyone is getting the job done!! I love a nursing facility where it’s not a crime to have a concern or just a facility where you can see the strenuous efforts of everyone’s individual needs being met. Trust when I say this is trusting and comfortable community for residents, staff and family ! Great job Tucker House ! I look forward to visiting again!

In health care each individual experience different level and situations with how the staffs care you personally or loved ones who live in stays for a long periods of time, but my experience with the nurses and care workers in this location, as i have been here several several times. My experience with them interacting with outsiders in my case, i give them thumps up and five stars. Thank you for what you do to take care those in need.

My mom was in The Tucker house for two weeks and the staff took excellent care of her. She would go on about how wonderful everyone was with her and even loved the food. Thank you so much for all you did to make my mom’s stay safe and comfortable.

Tucker Is one of the better nursing facilities. The courtyard grounds are beautiful and a great place to be able to visit with loved ones. The housekeeping director is amazing, keeps things clean and listens to your need. The Administrator actually cares and listens to you. I feel like she wants the best for your loved ones. Tucker is a good choice.

Great facility! The administration always made themselves available to address any concerns, specifically the administrator who was beyond approachable and stayed on top of all areas of customer service and the THE THERAPY STAFF is unmatched. Deserving of 6 stars!

Tucker House Rehab where my brother was is a wonderful place that they help you with everything try to help you taking get better and it's a wonderful and if you got to go to a rehab this is definitely one of the better rehabs to go to you can talk to the administrators you can talk to anybody you want to talk to in there and you have no problem God bless people like that

There is no place like Tucker House! Our mother is where she needs to be - in Tucker's loving care! From Melissa's personal touch when providing assistance to Danielle's meticulous dedication to Mom's dietary needs - Tucker House has got it going on!! Mom loves it there Never have I seen a facility show as much sincere concern for the welfare of my Mother. The entire staff made the decision to transition Mom from rehab there at Tucker to long term care EASY. We want to thank all of Tucker House staff for their hard work and dedication to ensuring a family feeling for Mom. We appreciate you Camille, Charmaine, Dorothy, Stephanie L., Keisha G., Shawanna and others - you all deserve kudos for your sincere commitment to making the elderly feel at home and informing family members regularly. We can't thank you enough!! - Ms. Singleton's Family

Update: Oct. 10, 2021 Unfortunately my experience with Tucker House continue to decline until his death. My father who passed a few weeks ago, never was groomed after being there 3 months. I repeatedly requested and it took him to pass in order to receive a haircut and shave by the funeral home. Totally unacceptable. When he arrived there was no intake sheet stating clothing items he came with. After complaining a few items appeared. Some new items purchased that was not present at death disappeared. Inconsistent communication. Most of the time care conference calls you would receive a call as it was starting, no notice. No concrete explanation concerning hip fracture that he didn't come with.Therapy provided limited information, and family wasn't included in treatment planning after intial evaluation. Agency staff or barely staff at times. Staff walking around without face mask. I could go on and on. I just hope that it improves as people trust the staff and facility with their loved ones. The highlight was the front desk staff James, social services, dietician and activities staff. Advocate for your family is all I can say. Tucker House should include residents past and present on the board or form a Resident Council. It would include staff, residents and family to improve day to day services. #Quality of Care Matters Update: Initial conversation with the team was great. Social services, unit manager and Dietician were very knowledgeable of services and the type of care that would be provided to my father. Admissions was excellent as provided an overview of the process from short term to long term care if needed. Due to recent events my opinion is beginning to shift. Be sure to remain present and ask the tough questions concerning quality of care and any incidents.