Reviews
Tyler was a great delivery person! I finally got my spa and he helped explain how everything works. He went above and beyond to make me feel like a valued customer! Thank you Tyler.
I discovered the Tuff Spa product line and I decided to look more into it, I looked at other manufacturers but Tuff Spa won out. Tuff Spa’s nearly indestructible and well engineered design was superior overall. The cover is pure genius!
Tyler was very helpful and informative with helping us decide which Tuff Spa to purchase. In a couple of weeks we will be relaxing in our new Tuff Spa!
Love the spa, delivery on the other hand was less than spectacular. Had to call Tuff Spas many times to facilitate delivery options. When date and time was set, delivery crew did not know how to carry, download, move the spa to desired location, even though location was level and clear of obstruction. Wife had delivery crew just set spa down next to platform as they were just going to slide it over scratching up platform. I was able to move spa to the correct spot in less then five minutes. Also ordered the non-chlorine method for maintenance, however, chlorine chemicals were delivered with spa. The manifest specifically had non chlorine printed on it.... I don't think problem was with Tuff Spas, but follow-up with contracted labor would make the experience greater. Have had spa up and running for two months now, and love it.
We just purchased our new Tuff Spa at the San Diego Fair and received it two weeks ago. Our electrician had it wired up 220v the next day and we filled it up and hopped in that night. We've used it every other day since and are loving it! Very simple to maintain especially with the optional ozone purifier and our water remains crystal clear with minimal chemicals, just a bit of PH up or down and a tablespoon of chlorine and we're good! And the lifetime cover is awesome! My wife can easily open or close the cover. Controls are very simple and with the platinum package we've got 50 jets and 2 - 4hp pumps so we really get the full therapeutic benefits. We're very pleased after looking at lots of spa companies that we went with Tuff Spas!
We were first attracted to Tuff Spas by their unique spa cover and discussed the possiblities for several months. We're very pleased with the spa we purchased - the quality of construction is excellent, and the delivery crew was quick and very personable.
I have owned my Tuff Spa for 3 years now. It has been great! I have had more expensive spas in the past that gave me nothing but problems. My TT150 has been very dependable. I live in Idaho and use my spa year round. It uses less electricity than expected, about $10 a month in summer and $30 a month in winter at 100 deg.. I did have a warranty issue, and it was taken care of immediately. I'm very happy over all. I would recommend Tuff Spas to a friend.
Great place I love my new Tuff Spa. Went in and they showed me all the different features gave me a great price and even shipped it back to my home in New Mexico. I’ve used my new Tuff Spa every night since I’ve gotten it! 10/10 best purchase I’ve ever made!
Love our Tuff Spa. Was built to order, delivered and set up 3 weeks ago. Delivery men were pleasant, friendly, knowledgeable and professional.