Tutor Time of Phoenix

I had a horrible experience at this location with rude staff and disorganization. We stood by for 15 minutes while a parent complained of unsanitary conditions and the fact that her daughter came home with a "diaper that had not been changed for several hours." Only then did they tell us that our tour was cancelled because they did not have vacancy in the age group for which we attempted enrollment. Rather than take accountability, this location blames the appointment setting service for the misinformation. This seems accurate based on the fact that I have received multiple emails and a voicemail implying that I did not show up for my appointment. Based on the condition of the lobby and the negative feedback from enrolled parents, I would not recommend this location or any Tutor Time affiliated providers.

This Tutor time does not seem attentive as they seem to be at to be when you walk through the door. The real young babys seem neglected and they're jeopardizing family's is DCS and CPS. An investigation needs to be put in play.

Disorderly unorganized GHETTO .. unprofessional. Money gouging these people don’t run this facility with care for others children they run it for a stream of income..

This is a great school. I bring my son here daily, and he can't wait most mornings to come to daycare to play with his friends and have fun. The staff is very friendly, engaging, and high energy to match my son's. Me and his mom started a scrapbook of all the projects he brings home. Definitely happy I found this school.

This daycare teacher to kid ratio is crazy ! The class was always dirty at drop off from the walls to the toys my kid wasn’t coming home with work of tracing her name or letters or shapes an colors. Just pictures she was coloring in class and projects here and there. I would have liked to see more learning an educational stuff going on instead it was playground or play time I basically was paying a arm and leg for someone to watch my kid color pictures. I don’t wanna begin to say what the food looks like I just wish I coulda packed my baby stuff and it’s also the only daycare I’ve been to that will charge you even if your kid doesn’t go for the week. One of the staff members kids was in the same class as mine an she allowed her daughter to attend class sick which got my daughter sick for weeks and cause her to miss a week and I was charged for her being home sick for that time.

Absolutely love love love this place. My daughter first daycare and i was so fortunate. Staff are amazing and despite a global pandemic has rarely had problems with COVID.

Director is fantastic, she's really turning that place around from the reviews I read from a long time ago. My kiddo has his good days and bad days and the staff does try, they have their good and bad days too. Could a few things be better...yes, but change takes time. We have had a lot of issues with kids toddlers bitting which is hard, but when you get a room of kids that can't communicate their frustrations...I'm not saying it's right but we have to understand. We do our responsibility as parents, stay involved ask questions and keep all staff responsible. So as long as the is improvement and I see results with my son we'll continue to go.

I have a baby that is well taken care of here. They are genuinely interested in her well being and are attentive to all our questions, concerns, and growth of our baby. They keep me posted on everything through their online app updates, and will reply promptly throughout the day if I send them a note asking about her day. They also send me consistent pictures to ensure that I don't miss some of those important moments. Thank you for your hard work, and dedication to my baby, and to our family. I am forever grateful, and know that my baby is in great hands.

Extremely disappointed! My daughter has contracted pink eye three times within months, she contracted the hand foot and mouth virus within days of getting rid of her pink eye. No one thought to notify me that the hand foot and mouth virus was even going around I had to hear it from another concerned parent. Once my 7 month old baby caught the virus today not one staff member contacted me to let me know. Last week my baby’s lip was busted supposedly by a fall, not one staff member contacted me to let me know. I’m upset I didn’t do more research before bringing my baby here.