Reviews
I worked with Sam Rosales on a new business account. He went above and beyond, even coming to Cherry Creek to meet me and get the account opened. He then spent about 15 minutes with me on the phone making sure that my online banking was all correct. He is a rockstar!
You can tell they don’t even care about the reviews because all they get a one star reviews. Waste my time driving here and they’re not open. US banks close everything to make everything inconvenience
Excellent customer service. The sales and service manager at this Union Station branch helped us with some very arcane legal matters. He was super helpful in getting us the information we requested. While this place is tiny, it’s big on service.
Horrible customer service, liars and unethical practices. If you want good customer service, access to your money and a responsible bank, look elsewhere. They tell you one thing and do another...even to customers with longstanding relationships.
I have a personal and business account at us bank. I’ve never experienced a combative banker, until I received a call from Steve, the store manger at this branch.
Horrible service, I went in there to cash a check and they would not cash it. Either because of my race or because I’m dressed in my construction clothes. I came and cashed it at US bannk on 17th and Curtis with no issues.