Reviews
Had an awesome experience with Willie today. Provided exceptional service and knowledge for my cell phone issue. He was patient and cared for my phone issue. Definitely will use uBreakiFix for all of my mobile device issue needs.
This place was the only one closest that did phone repair for insurance. The guy in the front when I came in was rude. I asked how long would it be to the repair he said 45 mins. I live an hour away so I stay in the area. I went back up after an hour my phone wasn't fixed. He said they were putting a new screen on it again so just come back later. In an hour which I did. My pone still wasn't fixed. I waited another hour. When I got my phone back the screen was completely black and they purposely broke the phone so it wouldn't charge. They told me they couldn't fix it asked why wouldn't it charge he said they IT broke. He tested the charge when I first came in at the counter and it was charged up. These people are terrible and completely wasted my day lying to me saying they could fix my phone. The screen was never touched it had the same cracks in it when I took it to them the first time. Horrible service
Our family came in today for a broken screen on a galaxy note 9, I called it into the insurance company and was directed to the uBreakIFix on Winchester road. When we arrived Monte handled everything very quickly without any problems. His customer service was excellent. Our screen was repaired and looks brand new! Thanks so much UBreakIFix you did a great job . We will be back for any of our electronic repairs & recommend everyone else to check them out, they have very quick service! We also got the liquid glass applied and it is definitely worth it for the extra protection and you dont even know its there!!
I had to go in for a quick fix. Willie was very professional and helped me get my issue resolved. Will be back for any other tech needs! Thank you Willie!
I broke my phone screen, called t- mobile. They sent me to make a claim with Asurant insurance company, let the insurance company know what happened, and that I needed same day repair sent me to cpr but didn't call ahead of me to the repair place to inform or see if they had my phones screen in stock, they didn't, so called ahead to Ubreakifix, asked if they had my screen they did, rushed over just shy a bit of time of them closing, also an Asurant but the claim wasn't universal for all stores, had to pay out of pocket otherwise if have to wait longer to get my phone fixed, still worth it!!!, paid a little under $400 without the insurance claim. And would go back to them again for the service they provide, my phone looks like it fresh out of the box again!!!
Extremely helpful especially the tech that goes by the name Jay. he is an expert in his field and I recommend him to anyone who wants a pleasant experience
I was really impressed of the great job they did with my phoneS22 Ultra. I promise you yo, I'm not bragging about my phone, just letting you know, they seem to fix any brand or style. The store near Giacosa Rd across from the mall, just a few stores down from The Old Navy store, really is Awesome. There is a guy that works @ the store name Zack, he was cool as a fan. He told me when he may have it done and kept his word yo. Of course I know depending on the circumstances, that matters too. Thanks Zack! I give this location 2up yo.
The Customer Service was Amazing. We took my husband phone to the store at 1 and they fixed his screen the same day. My husband needed his phone because he owns his own HVAC Business Stapleton Heating and Air. So his phone is very important. I will recommend uBreakiFix to everyone.
These guys are great. It was a no hassle repair for my phone. The device insurance that is available for all your home electronics is unbeatable. Check it out.